People Assistant

DR. MARTENS; Wollaston; Hybrid; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Hybrid working

Welcome free pair of Docs

‘Buy as you Earn’ Share scheme

65% off all Docs

50% off Accessories

Pension Scheme through Aviva

Life Assurance

25 Days Annual Leave + Bank Holidays

Private healthcare

2 paid volunteer days per year

Job summary

Dr. Martens is seeking a People Assistant to join the People team, working hybridly across the UK distribution centre and MIE operations. The role supports HR processes, employee queries and engagement initiatives while coordinating bonus schemes and health & safety programmes.

You will work with managers and COE partners on employee relations, performance processes, and wellbeing initiatives, contributing to a positive employee experience and compliant HR practices.

Qualifications

• Previous experience in an HR Assistant, HR Coordinator or HR Administration role with understanding of HR processes and employment legislation.
• Strong administrative, organisational and time-management skills with attention to detail and ability to manage multiple priorities.
• Confident handling of confidential information and using HR systems and MS Office applications.
• Strong communication and problem-solving skills with ability to build relationships with employees and managers.
• Experience in a fast-paced operational environment with a proactive, collaborative approach.

Responsibilities

• Providing day-to-day People support, handling employee queries and maintaining HR records.
• Coordinating the MIE bonus and incentive scheme, ensuring accurate calculations and timely responses.
• Supporting managers with routine employee relations matters with ER COE.
• Assisting with performance, engagement and development processes, including pay reviews and training coordination.
• Supporting health, safety and wellbeing across the operation, including absence monitoring and wellbeing initiatives.

Skills

HR Assistant Experience

Administrative skills

Confidential info handling

Communication skills

Fast-paced environment

Tools

MS Office

Job description

Dr. Martens is more than a brand - it’s a global icon with over 60 years of attitude, heritage, and cultural impact. We’re a thriving, values‑driven business powered by diverse thinkers, bold doers, and people who bring their whole selves to work. If you’re ready to make your mark, you’re in the right place.

At DM, our values guide everything we do: Be Yourself, Act Courageously, Show You Care. They’re not just words - they’re how we turn passion into progress.

WHERE YOU SIT

As our People Assistant, you’ll be part of the People team working closely with brilliant people across the business and reporting into Head of People GSC. You’ll be right at the heart of fast‑moving projects that shape how we show up for our consumers - today and tomorrow.

WHERE YOU CONTRIBUTE

The People Assistant plays a key role in delivering efficient, responsive and people‑focussed service across MIE and the UK Distribution Centre. This role is responsible for supporting the smooth delivery of People processes and ensuring an excellent employee experience across all of our UK operational environments.

Working closely with managers, employees and COE’s, the HR assistant will provide first‑line support on all employee queries, compensation and bonus processes, and initiatives that drive engagement, performance, wellbeing and a safe working environment.

We welcome applications from candidates seeking either full‑time or part‑time opportunities. If you are interested in a part‑time position, please outline your preferred working pattern and hours in your application.

Please note due to the location of this role and limited public transport links, applicants will need access to their own vehicle to travel to and from the site.

CORE ACCOUNTABILITIES

• Providing day‑to‑day People support, managing employee queries, maintaining accurate HR records, producing reports and ensuring People processes are compliant and consistently applied.
• Coordinating the MIE bonus and incentive scheme, ensuring accurate and timely calculations, responding to employee and manager queries, and supporting ongoing scheme reviews.
• Supporting managers with routine employee relations matters in partnership with the ER COE, ensuring fair and consistent application of policies and timely escalation of complex cases.
• Supporting performance, engagement and development processes, including annual pay reviews, objective setting, recognition initiatives and training coordination, while identifying opportunities to improve employee experience and retention.
• Supporting health, safety and wellbeing across the operation, including absence monitoring, wellbeing initiatives, health surveillance and occupational health processes, helping to foster a safe and healthy working environment.

KEY SKILLS & CAPABILITIES

• Previous experience in an HR Assistant, HR Coordinator or HR Administration role, with a good understanding of HR processes and employment legislation.
• Strong administrative, organisational and time‑management skills, with excellent attention to detail and the ability to manage multiple priorities.
• Confident handling confidential information and using HR systems and Microsoft Office applications.
• Strong communication and problem‑solving skills, with the ability to build positive relationships with employees and managers at all levels.
• Experience working effectively in a fast‑paced operational environment with a proactive and collaborative approach.

WHAT’S IN IT FOR YOU?

• Hybrid working
• Welcome free pair of Docs
• ‘Buy as you Earn’ Share scheme
• 65% off all Docs
• 50% off Accessories
• Pension Scheme through Aviva
• Life Assurance
• 25 Days Annual Leave + Bank Holidays
• Private healthcare
• 2 paid volunteer days per year

At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers.

We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included whatever their role in the Dr. Martens community.

YOUR FUNDAMENTAL QUALITIES

It’s never just a job at Dr. Martens. It’s a way of life. We live and breathe our Fundamentals - INTEGRITY. PROFESSIONAL. PASSIONATE. TEAM PLAYERS. They define who we are and how we get the job done. We believe each role is as unique as the person who does it.