People Assistant

Dr. Martens plc; United Kingdom; Hybrid; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Hybrid working

Free Docs pair

Share scheme

Discount on Docs

Discount on Accessories

Pension scheme

Life assurance

25 days annual leave + bank holidays

Private healthcare

Volunteer days

Job summary

Dr. Martens plc is hiring a People Assistant to join the People team and support HR processes across the UK distribution site. You will work closely with managers, employees, and COEs to deliver efficient, employee‑facing services and ensure accurate HR records.

The role covers first‑line HR support, compensation and bonus processes, engagement initiatives and wellbeing, with a focus on timely responses and compliant practices. The position offers hybrid working and a structured progression path.

Qualifications

• Previous experience in an HR Assistant, HR Coordinator or HR Administration role with understanding of HR processes and employment legislation.
• Strong administrative, organisational and time-management skills with attention to detail.
• Confident handling confidential information and using HR systems and Microsoft Office applications.

Responsibilities

• Providing day-to-day People support, handling employee queries and maintaining HR records.
• Coordinating bonus and incentive schemes with accurate calculations and timely responses.
• Supporting managers with employee relations matters in partnership with ER COE and policy application.
• Assisting with performance, engagement and development processes including pay reviews and training coordination.
• Promoting health, safety and wellbeing, monitoring absence and supporting occupational health processes.

Skills

HR Administration

Communication

Organisational Skills

Confidentiality

MS Office

Tools

HR Systems

Microsoft Office

Job description

Dr. Martens is more than a brand - it’s a global icon with over 60 years of attitude, heritage, and cultural impact. We’re a thriving, values‑driven business powered by diverse thinkers, bold doers, and people who bring their whole selves to work. If you’re ready to make your mark, you’re in the right place.

At DM, our values guide everything we do: Be Yourself, Act Courageously, Show You Care. They’re not just words - they’re how we turn passion into progress.

WHERE YOU SIT

As our People Assistant, you’ll be part of the People team working closely with brilliant people across the business and reporting into Head of People GSC. You’ll be right at the heart of fast‑moving projects that shape how we show up for our consumers - today and tomorrow.

WHERE YOU CONTRIBUTE

The People Assistant plays a key role in delivering efficient, responsive and people‑focussed service across MIE and the UK Distribution Centre. This role is responsible for supporting the smooth delivery of People processes and ensuring an excellent employee experience across all of our UK operational environments.

Working closely with managers, employees and COE’s, the HR assistant will provide first‑line support on all employee queries, compensation and bonus processes, and initiatives that drive engagement, performance, wellbeing and a safe working environment.

We welcome applications from candidates seeking either full‑time or part‑time opportunities. If you are interested in a part‑time position, please outline your preferred working pattern and hours in your application.

Please note due to the location of this role and limited public transport links, applicants will need access to their own vehicle to travel to and from the site.

Core Accountabilities

• Providing day‑to‑day People support, managing employee queries, maintaining accurate HR records, producing reports and ensuring People processes are compliant and consistently applied.
• Coordinating the MIE bonus and incentive scheme, ensuring accurate and timely calculations, responding to employee and manager queries, and supporting ongoing scheme reviews.
• Supporting managers with routine employee relations matters in partnership with the ER COE, ensuring fair and consistent application of policies and timely escalation of complex cases.
• Supporting performance, engagement and development processes, including annual pay reviews, objective setting, recognition initiatives and training coordination, while identifying opportunities to improve employee experience and retention.
• Supporting health, safety and wellbeing across the operation, including absence monitoring, wellbeing initiatives, health surveillance and occupational health processes, helping to foster a safe and healthy working environment.

Key Skills & Capabilities

• Previous experience in an HR Assistant, HR Coordinator or HR Administration role, with a good understanding of HR processes and employment legislation.
• Strong administrative, organisational and time‑management skills, with excellent attention to detail and the ability to manage multiple priorities.
• Confident handling confidential information and using HR systems and Microsoft Office applications.
• Strong communication and problem‑solving skills, with the ability to build positive relationships with employees and managers at all levels.
• Experience working effectively in a fast‑paced operational environment with a proactive and collaborative approach.

WHAT’S IN IT FOR YOU?

• Hybrid working
• Welcome free pair of Docs
• ‘Buy as you Earn’ Share scheme
• 65% off all Docs
• 50% off Accessories
• Pension Scheme through Aviva
• Life Assurance
• 25 Days Annual Leave + Bank Holidays
• Private healthcare
• 2 paid volunteer days per year

READY TO FILL YOUR BOOTS?

If you’re excited to own your impact, shape the future of an iconic brand, and grow your career in a place that champions individuality - we’d love to hear from you.

At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers.