Social Media Coordinator

Dr. Martens; Hampstead; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Hybrid working

Docs pair on us

Share scheme

Docs discounts

Accessories discount

Pension scheme

Life assurance

25 days annual leave

Volunteer days

Job summary

Dr. Martens is seeking a Social Media Coordinator to join the PR, Community & Partnership team and support global social and editorial storytelling.

You will manage calendars, briefs, and assets while collaborating with Social, Editorial, Creative, Brand Marketing, PR, Partnerships and regional teams to drive engagement and brand equity. You’ll help produce social-first content, maintain governance, and ensure accurate delivery across channels, contributing to KPIs like engagement, cultural

Qualifications

• Must be highly organised with the ability to manage multiple priorities and detailed workflows.
• Strong social media and content expertise with knowledge of platforms and storytelling.
• Excellent written and verbal communication; ability to craft clear, compelling copy.
• Collaborative, cross-functional mindset with attention to accuracy and brand consistency.

Responsibilities

• Coordinate and manage social media operations across teams and calendars.
• Prepare and optimise content for publishing including copy and assets.
• Support content creation and toolkit development with briefs and guidelines.
• Drive cross‑functional collaboration to ensure consistent delivery across global channels.

Skills

Highly organised

Social media & content

Copy writing & editing

Collaborative & detail‑oriented

Job description

Dr. Martens is more than a brand - it’s a global icon with over 60 years of attitude, heritage, and cultural impact. We’re a thriving, values‑driven business powered by diverse thinkers, bold doers, and people who bring their whole selves to work. If you’re ready to make your mark, you’re in the right place.

At DM, our values guide everything we do: Be Yourself, Act Courageously, Show You Care. They’re not just words - they’re how we turn passion into progress.

WHERE YOU SIT

As our Social Media Coordinator, you’ll be part of the PR, Community & Partnership team working closely with brilliant people across the business and reporting into Senior Manager Social Media & Editorial Social Media. You’ll be right at the heart of fast‑moving projects that shape how we show up for our consumers - today and tomorrow.

WHERE YOU CONTRIBUTE

The Social Media Coordinator plays an essential role in supporting the creation, organisation, and delivery of global social and editorial Social Media. This role ensures all assets, copy, and Social Media workflows run smoothly, enabling high‑quality storytelling that strengthens brand equity, cultural relevance, and community engagement.

Working across Social, Editorial, Creative, Brand Marketing, PR, Partnerships and Regional teams, the Social Media Coordinator helps bring global stories to life by supporting Social Media production, managing calendars, preparing briefs, organising assets, and ensuring consistent, accurate delivery across channels. This role contributes directly to strategic KPIs including engagement, brand equity, cultural influence, GTM effectiveness and consideration, and plays a key part in supporting globally aligned ways of working and Social Media governance principles.

CORE ACCOUNTABILITIES

As our Social Media Coordinator, you will be responsible for:

• Coordinate and manage social media operations by maintaining calendars, workflows, briefs, deadlines and deliverables, ensuring smooth execution across Social, Editorial, Creative and regional teams.
• Prepare and optimise content for publishing through copy drafting, asset organisation, quality assurance, editing and platform-specific formatting, ensuring all content aligns with brand standards and governance guidelines.
• Support content creation and toolkit development by identifying social-first opportunities, assisting with content capture, preparing toolkits and guidelines, and coordinating the assets, products and resources required for successful delivery.
• Drive cross-functional collaboration and operational excellence by managing asset libraries, gathering stakeholder inputs, reviewing market activity, tracking feedback, maintaining documentation and ensuring consistent execution across global social channels.

KEY SKILLS & CAPABILITIES

Put simply, the key things we’re looking for are:

• Highly organised and proactive, with the ability to manage multiple priorities, maintain detailed workflows, solve problems independently and ensure projects remain on track in a fast-paced environment.
• Social media and content expertise, with a strong understanding of social platforms, digital content formats, cultural trends and brand storytelling, alongside the ability to identify and capture engaging social-first content opportunities.
• Excellent communication and content creation skills, able to write clear, compelling copy, support editorial storytelling and edit social assets using platform-native and creative tools to suit different audiences and channels.
• Collaborative and detail-oriented, with experience working cross-functionally across Social, Creative, Editorial, PR, Partnerships and Marketing teams, while maintaining high standards of accuracy, compliance and brand consistency.

WHAT’S IN IT FOR YOU?

• Hybrid working
• Welcome free pair of Docs
• ‘Buy as you Earn’ Share scheme
• 65% off all Docs
• 50% off Accessories
• Pension Scheme through Aviva
• Life Assurance
• 25 Days Annual Leave + Bank Holidays
• Private healthcare
• 2 paid volunteer days per year

At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers.

We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included whatever their role in the Dr. Martens community.