Market Interaction Lead

Dr. Martens; Greater London; Hybrid; GBP 70,000 - 100,000; Full time

Benefits offered by this job

Hybrid working

Welcome free pair of Docs

Share scheme

65% off all Docs

50% off Accessories

Pension Scheme through Aviva

Life Assurance

25 Days Annual Leave + Bank Holidays

Private healthcare

2 paid volunteer days per year

Job summary

Dr. Martens is seeking a Market Interaction Lead to join the Marketplace & GTM team in a global, hybrid role. You will partner with local markets, wholesale partners, and cross-functional teams to shape product, pricing, storytelling, and GTM decisions.

You’ll synthesize consumer and partner insights into actionable recommendations that drive range planning, go-to-market strategies, and commercial outcomes worldwide, while balancing product and merchandising perspectives.

Qualifications

• Strong commercial and product expertise with a track record in buying, merchandising, or wholesale.
• Exceptional stakeholder management and influencing skills across global markets.
• Deep understanding of footwear and accessories consumer landscape and trends.
• Highly analytical and organised communicator with proficiency in PowerPoint and Excel.

Responsibilities

• Own relationships with key global markets and wholesale partners.
• Influence product and commercial decisions with market insights on range and pricing.
• Lead pre-line engagement and translate feedback into actionable recommendations.
• Monitor in-season performance and resolve issues to protect consumer impact.

Skills

Commercial acumen

Product expertise

Stakeholder management

Analytical communicator

Tools

PowerPoint

Excel

Job description

Dr. Martens is more than a brand - it’s a global icon with over 60 years of attitude, heritage, and cultural impact. We’re a thriving, values‑driven business powered by diverse thinkers, bold doers, and people who bring their whole selves to work. If you’re ready to make your mark, you’re in the right place.

At DM, our values guide everything we do: Be Yourself, Act Courageously, Show You Care. They’re not just words - they’re how we turn passion into progress.

WHERE YOU SIT

As our Market Interaction Lead, you’ll be part of the Marketplace & GTM team, working closely with brilliant people across the business and reporting into Head of Market Interaction. You’ll be right at the heart of fast‑moving projects that shape how we show up for our consumers - today and tomorrow.

WHERE YOU CONTRIBUTE

This is a global role, working across key markets and wholesale partners to bring consumer, commercial, and partner insight into product and go-to-market decisions.

You work closely with local teams and B2B partners to understand what is resonating with consumers and where the biggest opportunities exist - from product and pricing through to storytelling and activation - and translate this into clear recommendations that shape footwear and accessories product, range, and GTM plans.

Sitting at the intersection of product, merchandising, and commercial teams, you'll help ensure we build the right product, tell the right stories, and make the right decisions around the world.

You're not just coordinating the process - you're bringing a strong commercial and product point of view, helping the business make better decisions, earlier.

CORE ACCOUNTABILITIES

As our Market Interaction Lead, you will be responsible for:

• Own relationships with key global markets and wholesale partners, building trusted partnerships and deep understanding of consumer behaviour, market dynamics, and local commercial needs.
• Influence product and commercial decisions by providing clear market insights on range, pricing, positioning, and consumer demand, while driving alignment across Product, Merchandising, Design, Brand, Sales, Channels, and GTM teams.
• Lead pre-line engagement and convert market, consumer, and partner feedback into actionable recommendations that shape range planning, GTM strategies, and upstream decision‑making.
• Ensure market readiness and successful execution by monitoring in‑season performance, identifying risks and opportunities, resolving issues proactively, and keeping decisions focused on consumer impact and commercial outcomes.

KEY SKILLS & CAPABILITIES

Put simply, the key things we’re looking for are:

• Strong commercial and product expertise, ideally gained within buying, merchandising, sales, wholesale, or a related function, with a solid understanding of range building, assortment planning, and category performance.
• Exceptional stakeholder management and influencing skills, able to build credibility across global markets, wholesale partners, and cross‑functional teams, while confidently challenging product, pricing, and commercial decisions.
• Deep understanding of the footwear, accessories, and broader consumer landscape, including market trends, consumer behaviour, product development, and the factors that drive both brand relevance and commercial success. Footwear experience is highly desirable.
• Highly analytical and organised communicator, comfortable working across multiple global markets and proficient in PowerPoint and Excel, with the ability to transform complex consumer, product, and commercial insights into clear, compelling, and actionable recommendations.

WHAT’S IN IT FOR YOU?

• Hybrid working
• Welcome free pair of Docs
• ‘Buy as you Earn’ Share scheme
• 65% off all Docs
• 50% off Accessories
• Pension Scheme through Aviva
• Life Assurance
• 25 Days Annual Leave + Bank Holidays
• Private healthcare
• 2 paid volunteer days per year

At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers.

We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included whatever their role in the Dr. Martens community.