People Advisor - Strategic Partner & Coach

Trainline; Greater London; Hybrid; GBP 45,000 - 54,000; Full time

Benefits offered by this job

Private healthcare

Dental insurance

Work from abroad policy

2-for-1 share purchase plans

EV Scheme

Festive time off

Family-friendly benefits

Job summary

Trainline is seeking a People Advisor to partner with mid-level managers, coach through people processes, and enable business performance. You will work with People Partners across ER, L&D, and organizational design to shape workflows and development pathways.

The role supports change, drives a proactive, insight-led approach, and aligns with broader People strategy. You will collaborate with Talent Acquisition, Reward, Learning, and Legal to deliver integrated people solutions and grow with a

Qualifications

• Experience in People Operations or a similar People Advisory role.
• Strong relationship-building and stakeholder management skills, with the confidence to coach, challenge and influence managers.
• Experience in a generalist People partnering background, including employee relations and employment law, would be ideal.
• Experience improving People processes and ways of working, with curiosity about how AI and emerging technologies can enhance the employee experience and the effectiveness of the People function.

Responsibilities

• Support our People Partners across organisational design, restructures and business transformation initiatives, including collective consultation, and provide support on employee relations (ER) work where required.
• Work closely with our ER specialist and Learning & Development (L&D) team to shape requirements, build workflows for key ER processes and develop manager development pathways that provide upskilling where needed.
• Support the development of a high-performance culture by coaching managers through performance management, calibration, capability development and challenging conversations with confidence and fairness.
• Drive continuous improvement across the People function by identifying opportunities to simplify processes, improve workflows and embrace AI and automation to create greater efficiency and enable more strategic partnering.
• Collaborate closely with Talent Acquisition, Reward, Learning, People Operations and Legal to deliver integrated people solutions that support both immediate priorities and longer-term organisational goals.
• Contribute to the evolution of the wider People Partnering team by sharing best practice, supporting new ways of working and helping build a more strategic, commercially focused partnering model across the function.

Skills

People Operations

Employee Relations

Stakeholder Management

Coaching & Development

AI & Automation awareness

Job description

Trainline is seeking a People Advisor to partner with mid-level managers, coach through people processes, and enable business performance. You will work with People Partners across ER, L&D, and organizational design to shape workflows and development pathways.

The role supports change, drives a proactive, insight-led approach, and aligns with broader People strategy. You will collaborate with Talent Acquisition, Reward, Learning, and Legal to deliver integrated people solutions and grow with a