People Administrator

Nuffield Health; Epsom; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

25 days holiday

Gym membership

Lifestyle and wellbeing benefits

Job summary

Nuffield Health is seeking a People Administrator to join the People Services team at the Epsom Support Centre. This hybrid, permanent role covers HR general administration and processing, supporting the employee lifecycle from onboarding to offboarding.

The role emphasises accurate case management, cross-functional collaboration, and delivering a positive employee experience within a high standards framework.

Qualifications

• Previous experience in an administration role, ideally within HR, payroll or a shared services environment.
• A passion for delivering outstanding customer service.
• Strong attention to detail and a commitment to accuracy.
• Excellent organisational skills with the ability to manage competing priorities in a fast-paced environment.
• Confidence using Microsoft Office applications and experience of HR and case management systems.
• Strong written and verbal communication skills.
• A proactive, flexible and solutions-focused approach.
• The ability to remain calm and effective under pressure.

Responsibilities

• Manage a varied caseload of enquiries and requests from colleagues and managers across the business.
• Investigate, respond to and resolve cases relating to all stages of the employee lifecycle.
• Support new starters as they join us and assist colleagues as they leave.
• Contribute to a range of administrative activities, team initiatives and People projects.

Skills

Administration

HR experience

Payroll

Customer service

MS Office

Tools

HR systems

Microsoft Office

HR software

Job description

People Administrator – HR General Administration and Processing Team Epsom Support Centre | Hybrid Working | Permanent | Full Time Competitive Salary, depending on experience 37.5 hours per week

Nuffield Health is the charity that's building a healthier nation, one day at a time. As Britain's largest not-for-profit healthcare organisation, we support people through our award-winning hospitals, fitness and wellbeing centres, and flagship community programmes. Join us as a People Administrator in our People Services team and play your part in helping us build a healthier nation.

The opportunity

As a People Administrator, you'll be part of a busy and collaborative People Services team, managing a varied caseload of enquiries and requests from colleagues and managers across the business. As a key member of our service team, you'll investigate, respond to and resolve cases relating to all stages of the employee lifecycle, from supporting new starters as they join us to assisting colleagues as they leave, and everything in between. You'll provide efficient, accurate and customer-focused support, ensuring every interaction delivers a positive experience while meeting high standards of accuracy, confidentiality and compliance. Alongside your case management responsibilities, you'll also contribute to a range of administrative activities, team initiatives and People projects that support the effective delivery of our HR services.

To succeed as a People (HR) Administrator, you will need:

• Previous experience in an administration role, ideally within HR, payroll or a shared services environment.
• A passion for delivering outstanding customer service.
• Strong attention to detail and a commitment to accuracy.
• Excellent organisational skills with the ability to manage competing priorities in a fast-paced environment.
• Confidence using Microsoft Office applications and experience of HR and case management systems.
• Strong written and verbal communication skills.
• A proactive, flexible and solutions-focused approach.
• The ability to remain calm and effective under pressure.

The Benefits:

• 25 days’ annual holiday (increasing with service)
• gym membership
• a range of lifestyle and financial wellbeing benefits.

We do this through our family of 31 award-winning hospitals, 113 fitness and wellbeing centres, healthcare clinics and over a 100 workplace wellbeing services. As a charity, we reinvest all our income into our services, into pioneering improvements in care, and most importantly into our social impact programmes, which are designed to support people who would not normally be able to afford or access our services. Its all part of our mission to give everyone the care they need and to build a healthier nation.