HR Advisor

Nuffield Health Brentwood; Epsom; Hybrid; GBP 35,000 - 52,000; Full time

Job summary

Nuffield Health is seeking an HR Adviser in London with a strong employee relations focus to join the People Team on a hybrid basis. You’ll partner with leaders to manage complex people matters, own ER casework end-to-end, and coach managers through challenging situations.

The role requires solid HR advisory experience, knowledge of UK employment law, and a proactive approach to change management. CIPD Level 5 (or working towards) is desirable. Competitive salary and benefits apply.

Qualifications

• Significant experience in an HR Advisory role with a strong focus on employee relations.
• Proven ability to manage complex ER cases end-to-end.
• Sound knowledge of UK employment law, particularly ER and change.
• Experience supporting organisational change and consultation processes.
• Excellent written and verbal communication skills with strong attention to detail.

Responsibilities

• Take the lead on a wide range of employee relations casework, including disciplinary, grievance, absence management, performance and wellbeing matters.
• Provide expert, risk-based advice to managers, ensuring outcomes are fair, consistent, and legally compliant.
• Coach, support and challenge leaders to build capability and confidence in managing complex people issues.
• Prepare high-quality case documentation, including outcome letters, investigation reports, and management guidance.
• Manage cases end-to-end through the HR case management system, ensuring accuracy and timely resolution.
• Identify trends in ER activity and proactively recommend improvements to reduce risk and enhance employee experience.
• Work collaboratively with HRBPs, legal advisors, occupational health, and other stakeholders on complex or high-risk cases.
• Support organisational change programmes, including restructures, service redesigns, and TUPE activity.
• Provide guidance to managers on change processes and consultation requirements, ensuring compliance with employment law and organisational standards.
• Actively support and participate in collective and individual consultation processes, including preparing documentation and attending consultation meetings.
• Produce clear and professional consultation materials (e.g., letters, FAQs, briefing packs).
• Support managers to effectively communicate change and manage employee engagement throughout the process.
• Ensure consistent and compliant application of HR policies and procedures, with a particular focus on employee relations and change.
• Contribute to continuous improvement of HR policies, processes, and ways of working.
• Promote best practice in people management and support a positive employee experience.

Skills

Employee relations

ER case management

Stakeholder management

Change management

Coaching

Communication

Problem solving

Education

CIPD Level 5

Job description

HR Adviser

Epsom & Barbican, London | Hybrid Working | People Team | Permanent | Full-Time

Competitive salary available, depending on experience

37.5 hours per week

Nuffield Health is the charity that’s building a healthier nation, one day at a time. From award-winning hospitals and leisure facilities to flagship community programmes, we’ll do whatever it takes to support the UK’s wellbeing. It starts with passion, commitment to quality — and it starts with you.

We’re looking for an experiencedHR Adviser with a strong employee relations focusto join our People Team. In this role, you’ll partner closely with leaders to manage a broad range of complex people matters, providing expert, pragmatic advice and ensuring fair and consistent application of policies.

This is a key role where you’ll take ownership of ER casework, support organisational change initiatives, and play an active role in consultation processes. You’ll bring confidence in handling sensitive issues, strong employment law knowledge, and the ability to influence and coach managers through challenging situations.

Key Responsibilities

• Take the lead on a wide range of employee relations casework, including disciplinary, grievance, absence management, performance and wellbeing matters

• Provide expert, risk-based advice to managers, ensuring outcomes are fair, consistent, and legally compliant

• Coach, support and challenge leaders to build capability and confidence in managing complex people issues

• Prepare high-quality case documentation, including outcome letters, investigation reports, and management guidance

• Manage cases end-to-end through the HR case management system, ensuring accuracy, consistency, and timely resolution

• Identify trends in ER activity and proactively recommend improvements to reduce risk and enhance employee experience

• Work collaboratively with HRBPs, legal advisors, occupational health, and other stakeholders on complex or high-risk cases

Change Management & Consultations

• Support organisational change programmes, including restructures, service redesigns, and TUPE activity

• Provide guidance to managers on change processes and consultation requirements, ensuring compliance with employment law and organisational standards

• Actively support and participate in collective and individual consultation processes, including preparing documentation and attending consultation meetings

• Produce clear and professional consultation materials (e.g., letters, FAQs, briefing packs)

• Support managers to effectively communicate change and manage employee engagement throughout the process

Policy & Best Practice

• Ensure consistent and compliant application of HR policies and procedures, with a particular focus on employee relations and change

• Contribute to continuous improvement of HR policies, processes, and ways of working

• Promote best practice in people management and support a positive employee experience

To be successful in this role, you’ll demonstrate:

• Significant experience in an HR Advisory role with a strong focus on employee relations

• Proven ability to manage complex ER cases end-to-end

• Is highly driven, resilient and comfortable working in a fast‑paced environment

• Experience supporting organisational change and consultation processes

• Sound knowledge of UK employment law, particularly in relation to ER and change

• Strong influencing, coaching, and stakeholder management skills

• Confidence in handling sensitive situations and challenging conversations

• Excellent written and verbal communication skills, with strong attention to detail

• A proactive, solutions-focused approach with the ability to manage competing priorities

CIPD Level 5 (or working towards) is desirable.

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options.

At Nuffield Health, we take care of what’s important to you.