People Services Administrator (Hybrid) HR Support

Nuffield Health; Epsom; Hybrid; GBP 23,000 - 29,000; Full time

Benefits offered by this job

25 days holiday

Gym membership

Lifestyle and wellbeing benefits

Job summary

Nuffield Health is seeking a People Administrator to join the People Services team at the Epsom Support Centre. This hybrid, permanent role covers HR general administration and processing, supporting the employee lifecycle from onboarding to offboarding.

The role emphasises accurate case management, cross-functional collaboration, and delivering a positive employee experience within a high standards framework.

Qualifications

• Previous experience in an administration role, ideally within HR, payroll or a shared services environment.
• A passion for delivering outstanding customer service.
• Strong attention to detail and a commitment to accuracy.
• Excellent organisational skills with the ability to manage competing priorities in a fast-paced environment.
• Confidence using Microsoft Office applications and experience of HR and case management systems.
• Strong written and verbal communication skills.
• A proactive, flexible and solutions-focused approach.
• The ability to remain calm and effective under pressure.

Responsibilities

• Manage a varied caseload of enquiries and requests from colleagues and managers across the business.
• Investigate, respond to and resolve cases relating to all stages of the employee lifecycle.
• Support new starters as they join us and assist colleagues as they leave.
• Contribute to a range of administrative activities, team initiatives and People projects.

Skills

Administration

HR experience

Payroll

Customer service

MS Office

Tools

HR systems

Microsoft Office

HR software

Job description

Nuffield Health is seeking a People Administrator to join the People Services team at the Epsom Support Centre. This hybrid, permanent role covers HR general administration and processing, supporting the employee lifecycle from onboarding to offboarding.

The role emphasises accurate case management, cross-functional collaboration, and delivering a positive employee experience within a high standards framework.