PCN Care Coordinator

The Methodist Church in Britain; Macclesfield; On-site; GBP 21,000 - 27,000; Part time

Job summary

The Methodist Church in Britain is seeking a Care Coordinator to join a South Peterborough Primary Care Network project. The role focuses on identifying patient caseloads, building personalised care plans, and coordinating care with GPs and primary care professionals.

30 hours per week, visa sponsorship not offered. The post involves working with diverse stakeholders to improve patient outcomes, support education and access to services, and promote shared decision-making in clinical

Qualifications

• Coordinating with multiple stakeholders to meet outcomes.
• Providing advice or signposting to services.
• Collecting data and monitoring information to assess impact.

Responsibilities

• Identify a cohort of patients and support their personalised care.
• Coordinate patient healthcare with the patient and clinician.
• Work with GPs and primary care professionals to manage a caseload.
• Support patients and carers before and after clinical conversations.
• Assist patients with managing their needs and making appointments.
• Help eligible individuals access personal health budgets where appropriate.

Skills

Stakeholder coordination

Signposting advice

Data collection

Relationship building

Education

NVQ Level 3

GCSE Maths & English

Tools

SystmOne

Job description

An additional Care Coordinator post with the South Peterborough Primary Care Network, which brings together four practices. The work centres on identifying a caseload of patients, building personalised care and support plans, and coordinating their care with GPs and other primary care professionals. The post is 30 hours a week and supports a PCN project to improve patient outcomes. Visa sponsorship is not offered, so applicants must show their right to work at interview.

What the job involves

• Identify a cohort of patients and support their personalised care, including care and support plans in line with PCSP best practice
• Coordinate patient healthcare with the patient and their clinician, directing them to suitable services
• Work with GPs and primary care professionals to identify and manage a caseload, addressing changing needs
• Support patients and carers before and after clinical conversations with primary care professionals
• Assist patients with managing their needs, answering queries and making appointments
• Support patients to access education, training, employment and appropriate benefits
• Promote shared decision-making and provide decision support tools to help patients prepare for clinical conversations
• Provide patients with high-quality information to support informed choices about their care
• Help eligible individuals access personal health budgets where appropriate
• Support the coordination and delivery of multidisciplinary teams within the PCN
• Manage referrals received through the NHS App and direct them to the appropriate clinician or professional group

What’s required

Qualifications

• NVQ Level 3 or equivalent and/or a relevant basic or first level professional qualification, or working towards one
• GCSE Maths and English at grade C or above, or equivalent

Experience

• Coordinating with multiple stakeholders or individuals to meet specified outcomes
• Providing advice or signposting
• Collecting data and providing monitoring information to assess the impact of services
• Partnership or collaborative working and building relationships across organisations, including the voluntary sector

Checks & eligibility

• Right to work in the UK, demonstrated at interview

Nice to have

• Safeguarding level 3 in Adults and Children and Young People
• Experience working with healthcare professionals and/or in the NHS or social care
• Experience using clinical systems such as SystmOne
• Experience supporting people
• Experience supporting service improvement