Payroll Administrator

Portfolio Payroll; West Midlands; On-site; GBP 26,000 - 32,000; Full time

Job summary

Portfolio Payroll in the Midlands seeks a Payroll Administrator to manage end-to-end payroll for a diverse client portfolio. You will handle new starters, leavers and contractual changes while supporting colleagues with technical queries.

Ideal candidates have at least two years’ payroll experience, strong communication skills and in-depth UK PAYE knowledge, including pensions and auto-enrolment. A proactive, detail‑driven approach and good MS Office skills are essential.

Qualifications

• Two years' payroll experience required.
• Strong client communication skills.
• Advanced UK PAYE knowledge and compliance.
• Understanding of pensions and auto-enrolment.
• Knowledge of payrolling benefits.
• Excellent organisational skills and deadlines management.
• High attention to detail and accuracy.
• Proficient in Microsoft Office.
• Professional communication for clients and colleagues.
• Ability to work independently with initiative.

Responsibilities

• End-to-end payroll processing for multiple clients.
• Liaise with clients and HMRC on queries.
• Maintain payroll notes, logs and Start PDM records.
• Conduct payroll audits for accuracy and compliance.
• Build strong relationships with clients and colleagues.

Skills

Payroll experience

Communication

PAYE knowledge

Pensions & AE

Benefits payroll

Organisation

Attention to detail

MS Office

Client interaction

Independent working

Tools

MS Office

Job description

We are currently partnered with one of the midlands leading independent chartered accountancies who are looking for a clients Payroll Administrator to join them on a permanent basis. You will play a key role in delivering high-quality payroll services across a diverse client portfolio. You will manage end-to-end payroll processes, support colleagues and clients with technical queries.

Key responsibilities include:

• End-to-end payroll processing - Managing all aspects of payroll for multiple clients, including new starters, leavers, and contractual changes.
• Client and HMRC liaison - Responding to ad-hoc queries from clients, colleagues, and HMRC in a timely and professional manner.
• Data accuracy and compliance - Maintaining accurate payroll notes, logs, and databases, including Start PDM records.
• Payroll audits - Conducting checks to ensure payroll accuracy, statutory compliance, and adherence to internal processes.
• Professional communication - Building strong relationships with clients, colleagues, and external bodies.

Skills & Qualities We're Looking For:

We are seeking a confident, motivated individual who brings both technical expertise and strong interpersonal skills. The ideal candidate will demonstrate:

• Minimum two years' payroll experience
• Strong communication and confident dealing with clients
• Advanced UK PAYE knowledge - Including statutory deductions and compliance requirements.
• Strong understanding of pensions and auto-enrolment.
• Knowledge of payrolling benefits.
• Excellent organisational skills - Managing deadlines and competing priorities.
• Exceptional attention to detail.
• High proficiency in Microsoft Office.
• Professional communication skills for client and internal interactions.
• Ability to work independently with initiative and reliability.

52167OC INDPAYS

The Portfolio Group are acting on behalf of our client in recruiting for this position.