Payments Ops & Relationship Manager MEA (Hybrid)

Octopus Computer Associates; England; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading technology company is seeking a Payments Operational Relationship Account Manager with experience in the Middle East and Africa. The role involves providing operational support to issuers, acquirers, and network partners. Strong interpersonal skills and technical knowledge of payments are essential. This position offers a hybrid work model, allowing for both remote work and in-office presence in London.

Qualifications

• Experience dealing with card schemes and issuers, acquirers, and networks.
• Ability to manage risk and customer-impacting issues.
• Experience in onboarding new participants.

Responsibilities

• Provide support to large strategic clients.
• Onboard new franchises and participants.
• Manage transaction processing and troubleshoot issues.
• Mentor team members and lead department initiatives.

Skills

Interpersonal skills

Experience in payments

Technical understanding of payments

Job description

A leading technology company is seeking a Payments Operational Relationship Account Manager with experience in the Middle East and Africa. The role involves providing operational support to issuers, acquirers, and network partners. Strong interpersonal skills and technical knowledge of payments are essential. This position offers a hybrid work model, allowing for both remote work and in-office presence in London.