Card Payments Ops & Client Support Lead (Hybrid, London)

Octopus Computer Associates; Greater London; Hybrid; GBP 45.000 - 65.000; Vollzeit

Benefits dieser Stelle

Opportunity with a respected organisation

Broad role exposure

Zusammenfassung

A leading card payments firm is seeking a Technical Card Payments Operations Support Account Manager for a 12-month contract, with the possibility of transitioning to a permanent role. Candidates should have extensive experience in the cards industry, strong project coordination abilities, and the capacity to support various stakeholders. The position offers a hybrid working model in London and involves troubleshooting payment processes, managing compliance activities, and generating insightful reports and presentations.

Qualifikationen

• Strong experience within the cards and payments industry.
• Experience troubleshooting payment processing issues across the transaction lifecycle.
• Strong project coordination skills.

Aufgaben

• Providing operational and participant support across complex card payments issues.
• Analyzing end-to-end transaction processing, including authorizations and disputes.
• Supporting internal and external stakeholders on network initiatives.

Kenntnisse

Experience within the cards and payments industry

Operations support

Account support

Project coordination

Written and verbal communication skills

Tools

Salesforce

Excel

Tableau

PowerPoint

Jobbeschreibung

A leading card payments firm is seeking a Technical Card Payments Operations Support Account Manager for a 12-month contract, with the possibility of transitioning to a permanent role. Candidates should have extensive experience in the cards industry, strong project coordination abilities, and the capacity to support various stakeholders. The position offers a hybrid working model in London and involves troubleshooting payment processes, managing compliance activities, and generating insightful reports and presentations.