Patient Services Training & Operations Facilitator

Northern Lincolnshire and Goole NHS Foundation Trust; Grimsby; On-site; GBP 24,000 - 32,000; Full time

Job summary

Northern Lincolnshire and Goole NHS Foundation Trust is seeking a proactive post holder to join the Patient Services Management Team. You will develop and deliver patient services/administration training for all staff involved in waiting list management and clinical administration processes and policies.

You will support the Training Co-ordinator and plan regular and ad hoc training sessions, using Power BI data insights to tailor training and produce SOPs to standardise practice across the

Responsibilities

• Plan and deliver patient services training for all staff involved in waiting list management.
• Support the Training Co-ordinator with regular and ad hoc sessions.
• Analyse Power BI data to identify training needs by specialty.
• Create and implement SOPs for waiting list management and clinical administration.
• Deliver training to staff at multiple levels across the Trust.

Job description

Northern Lincolnshire and Goole NHS Foundation Trust is seeking a proactive post holder to join the Patient Services Management Team. You will develop and deliver patient services/administration training for all staff involved in waiting list management and clinical administration processes and policies.

You will support the Training Co-ordinator and plan regular and ad hoc training sessions, using Power BI data insights to tailor training and produce SOPs to standardise practice across the