Patient Services & Registration Specialist

Johns Hopkins All Children's Hospital; Tendring; Sur place; GBP 18 000 - 28 000; Plein temps

Résumé du poste

Johns Hopkins All Children's Hospital in the United Kingdom is seeking to support administrative operations by coordinating with families and clinical staff to schedule, register, and financially clear patients where applicable. The role emphasizes accurate data handling, privacy, and seamless throughput for patient visits.

The position interacts with physicians and staff, following established policies to ensure quality service and adherence to healthcare procedures.

Qualifications

• Minimum high school diploma or equivalent.
• 1 year of medical office or health plan/customer service experience.
• Knowledge of healthcare office procedures: registration, scheduling, medical record management, insurance.
• Ability to greet patients and answer phones clearly and pleasantly.

Responsabilités

• Greets patients, answers telephone calls, and enhances the customer experience.
• Files patient charts and protects privacy.
• Schedules and pre-registers patients per policies and procedures.
• Assists with eligibility and authorizations to ensure financial clearance.
• Checks-in patients to ensure accuracy and throughput.
• Checks out patients and schedules follow-ups and ancillary procedures.
• Enter charges, collects payments, and handles cash per procedures.

Connaissances

Customer service

Front desk

Communication

Formation

High School diploma

Description du poste

Johns Hopkins All Children's Hospital in the United Kingdom is seeking to support administrative operations by coordinating with families and clinical staff to schedule, register, and financially clear patients where applicable. The role emphasizes accurate data handling, privacy, and seamless throughput for patient visits.

The position interacts with physicians and staff, following established policies to ensure quality service and adherence to healthcare procedures.