Healthcare Admin Lead (Reception & Records)

North West Borough Healthcare NHS Foundation Trust; Knowsley; On-site; GBP 21,000 - 25,000; Full time

Job summary

Mersey Care NHS Foundation Trust is seeking a full-time Band 3 Secretary/Administrator within Community Care Services. The role provides comprehensive administrative and reception support for patients, service users, carers and health professionals, and ensures confidential information is managed with accuracy and discretion.

The post holder will supervise administrative staff, coordinate clinics and appointments, maintain electronic patient records, and produce reports to support service

Qualifications

• NVQ Level 3 in Business Administration or equivalent required.
• GCSEs or equivalent education standard.
• Experience with patient administration systems is desirable.

Responsibilities

• Provide reception services for patients, carers, staff and visitors.
• Input, update and maintain electronic patient records.
• Coordinate clinics, appointments and diary management.
• Produce reports and manage administrative data.
• Supervise administrative staff and support service improvements.

Skills

IT literate

Good communicator

Organisational skills

Confidentiality

Education

NVQ Level 3 in Business Administration

GCSE level or equivalent

Tools

Microsoft Office

Data entry

Patient administration systems

Job description

Mersey Care NHS Foundation Trust is seeking a full-time Band 3 Secretary/Administrator within Community Care Services. The role provides comprehensive administrative and reception support for patients, service users, carers and health professionals, and ensures confidential information is managed with accuracy and discretion.

The post holder will supervise administrative staff, coordinate clinics and appointments, maintain electronic patient records, and produce reports to support service