Band 2 Receptionist/Admin Assistant | Birmingham Community Healthcare NHS Foundation Trust

Birmingham Community Healthcare NHS foundation Trust; Birmingham; Sur place; GBP 21 000 - 24 000; Plein temps

Résumé du poste

Birmingham Community Healthcare NHS Foundation Trust is seeking a Band 2 Receptionist/Administrative Assistant in the Learning Disabilities Service, East Hub, Riverside Lodge. The role is permanent, 37.5 hours per week, and involves front-desk duties, data input, and maintaining confidential records within a busy team.

The post requires good communication, the ability to work in a multidisciplinary setting, and a proactive, calm approach to multitasking.

Qualifications

• Experience in reception/administrative roles within healthcare settings preferred.
• Ability to input confidential data accurately using IT systems.
• Demonstrates professionalism, clear communication and ability to multitask.

Responsabilités

• Provide a meet and greet service; monitor and maintain the reception area and signing in/out book.
• Provide flexible administrative and clerical cover as required.
• Access patient administration system and related information; protect patient confidentiality at all times.
• Update the patient administration system for data extraction, amendment and entry as directed.

Connaissances

Meet and greet service

Multi-tasking

Professional communication

Confidentiality

Outils

Rio/Electronic Patient Record

Description du poste

Band 2 Receptionist/Admin Assistant | Birmingham Community Healthcare NHS Foundation Trust

Company:

Company: Birmingham Community Healthcare NHS foundation Trust

This job advert will close as soon as sufficient applications have been received.

LEARNING DISABILITIES SERVICE – EAST HUB, RIVERSIDE LODGE -Permanent Receptionist/ Administrative Assistant Band 2 - 37.5 hours per week.

We have an exciting opportunity for a Permanent Post Band 2 in the Learning Disabilities Service.

The Learning Disabilities Service provides a range of services for people in the West Midlands to assist them in managing their learning disabilities. All our services are provided by teams of clinical professionals and support staff who aim to provide integrated services in ways that best meet the needs of patients and their carers.You must enjoy working within a multi-disciplinary team and have the ability to relate to our service users, carers, parents and members of the public.

This is an exciting opportunity for an individual who relishes a challenge and is keen to demonstrate their skills and abilities in using their own initiative, working in a fast-paced environment. A calm but proactive approach with the ability to multi-task is desirable.

The post holder will assist in the provision of a comprehensive receptionist/administrative service on a day to day basis, to accurately input confidential data using a variety of Trust IT systems and the Electronic Patient Record (Rio), and contributing to the efficient and effective running of all administrative and office systems, adhering to Standard Operating Procedures, where appropriate, within the Learning Disabilities Service.

Working for our organisation

Be part of our team...

BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europe's leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.

If you want to'Be Part of Our Team'and work with a Foundation Trust which is continuously striving for best care and healthy communities, we want to hear from you.

For further information please see full job description

To undertake the following tasks as directed by the Office Manager:

• To assist in the provision of a meet and greet service, to monitor and maintain the reception area, ensuring a polite, efficient and professional introduction is given to all patients, staff and other visitors, maintaining a signing in/out book.


• Provide flexible administrative and clerical cover as required to


• To accurately access the patient administration system and all patients related information as required whilst assessing any risks to patient confidentiality and maintaining confidentiality


• To update the patient administration system for the purpose of extracting, amending, and in-putting data as directed in above.

This advert closes on Tuesday 13 Oct 2026

Birmingham Community Healthcare NHS foundation Trust

Birmingham Community Healthcare NHS foundation Trust

Birmingham Community Healthcare NHS foundation Trust