Patient Services Reception & Admin - NHS Training Practice

Nhs Scotland; City of Edinburgh; On-site; GBP 16,000 - 23,000; Full time

Benefits offered by this job

Full training provided

Overtime opportunities

Band 2 Agenda for Change pay

Job summary

Alva Medical Practice is seeking two Receptionists/Administrators to join our welcoming team at the heart of patient services. You will be the first point of contact, delivering a professional and empathetic service while handling varied admin duties.

This busy role offers full training, opportunities for overtime, and a salary generally in the region of Band 2 Agenda for Change (£14.46/hour) for 27 hours per week.

Qualifications

• Friendly, approachable, patient-focused.
• Organised and able to work in a busy environment.
• Confident with IT systems.
• Reliable, hardworking, and a strong team player.
• Willing to learn and develop.
• Previous experience helpful but not essential; full training provided.

Responsibilities

• Be the first point of contact for patients (phone & reception desk).
• Provide a professional, efficient and empathetic service.
• Support a wide range of administrative tasks.
• Work across both front desk and back-office functions.
• Maintain strict confidentiality and data protection standards.

Job description

Alva Medical Practice is seeking two Receptionists/Administrators to join our welcoming team at the heart of patient services. You will be the first point of contact, delivering a professional and empathetic service while handling varied admin duties.

This busy role offers full training, opportunities for overtime, and a salary generally in the region of Band 2 Agenda for Change (£14.46/hour) for 27 hours per week.