Alva Medical Practice - Administrator(s)

NHS Scotland; England; Remote; GBP 16,000 - 23,000; Full time

Job summary

Alva Medical Practice is seeking two Receptionists/Administrators to join a welcoming team at the heart of patient services. You will be the first point of contact, delivering a professional and empathetic service while handling front-des k and back-office duties.

Training is provided and teamwork is highly valued. The role offers 27 hours weekly with salary generally in the Band 2 Agenda for Change range (£14.46/hour).

Qualifications

• Friendly, approachable and patient-focused in daily contact with patients.
• Ability to work calmly in a busy environment and stay organised.
• Confident using IT systems and common office software.
• Reliable, hardworking and a strong team player who communicates clearly.
• Willing to learn and develop with full training provided.

Responsibilities

• Be the first point of contact for patients (phone & reception desk).
• Provide a professional, efficient and empathetic service.
• Support a wide range of administrative tasks.
• Work across front desk and back-office functions.
• Maintain strict confidentiality and data protection standards.

Skills

IT systems

Teamwork

Organised

Patient-focused

Reliable

Job description

The Health Centre West Johnstone StreetAlvaClackmannanshire FK12 5BD

Come Join Us at Alva Medical Practice

Looking for a rewarding role in a friendly, supportive team?

At Alva Medical Practice, we’re looking for two Receptionists/Administrators to join our welcoming, forward-thinking team at the heart of our patient services.

Why Join Us?

• Friendly, supportive, and collaborative team
• Well-established practice serving 13,420 patients
• Positive working environment where your contribution matters
• Training Practice with a strong learning culture
• A workplace where teamwork and wellbeing are valued

About the Role

This is a busy and varied role, where you’ll:

• Be the first point of contact for patients (phone & reception desk)
• Provide a professional, efficient and empathetic service
• Support a wide range of administrative tasks
• Work across both front desk and back-office functions
• Maintain strict confidentiality and data protection standards

What We’re Looking For

• Friendly, approachable, patient-focused
• Organised and able to work in a busy environment
• Confident with IT systems
• Reliable, hardworking, and a strong team player
• Willing to learn and develop

Previous experience helpful but not essential – full training provided

The Details

• 27 hours
• Salary dependent on experience but generally in the region of Band 2 Agenda for Change (£14.46/hour)
• Opportunity for additional hours/overtime
• Full training and ongoing support

Our Team Includes

• GPs, ANPs, Practice Nurses
• Pharmacotherapy Team
• Mental Health Nurses
• Physiotherapists & CTAC support
• Dedicated Admin & Management Team

Interested? We’d Love to Hear From You!

Closing date: 6th November 2026 - the practice reserves the right to close this position early should there be a high number of applicants.