Empathetic Front Desk & Admin—Part-Time Healthcare Support

NHS Scotland; England; Remote; GBP 16,000 - 23,000; Full time

Job summary

Alva Medical Practice is seeking two Receptionists/Administrators to join a welcoming team at the heart of patient services. You will be the first point of contact, delivering a professional and empathetic service while handling front-des k and back-office duties.

Training is provided and teamwork is highly valued. The role offers 27 hours weekly with salary generally in the Band 2 Agenda for Change range (£14.46/hour).

Qualifications

• Friendly, approachable and patient-focused in daily contact with patients.
• Ability to work calmly in a busy environment and stay organised.
• Confident using IT systems and common office software.
• Reliable, hardworking and a strong team player who communicates clearly.
• Willing to learn and develop with full training provided.

Responsibilities

• Be the first point of contact for patients (phone & reception desk).
• Provide a professional, efficient and empathetic service.
• Support a wide range of administrative tasks.
• Work across front desk and back-office functions.
• Maintain strict confidentiality and data protection standards.

Skills

IT systems

Teamwork

Organised

Patient-focused

Reliable

Job description

Alva Medical Practice is seeking two Receptionists/Administrators to join a welcoming team at the heart of patient services. You will be the first point of contact, delivering a professional and empathetic service while handling front-des k and back-office duties.

Training is provided and teamwork is highly valued. The role offers 27 hours weekly with salary generally in the Band 2 Agenda for Change range (£14.46/hour).