Patient Services Lead: Operations & Care Coordination

Wessex LMCs Ltd.; Fordingbridge; Hybrid; GBP 42,000 - 62,000; Full time

Job summary

Wessex LMCs Ltd in Fordingbridge is seeking a Patient Services Manager (full time) to oversee reception, administration and care coordination teams, ensuring a patient-centred, safe and efficient service.

Reporting to the Operations Manager, you will deploy staff, maintain systems, and ensure timely processing from first contact through to completion of records, with emphasis on quality and contractual patient access obligations.

Responsibilities

• Oversee the operational delivery of reception, administration and care coordination teams.
• Lead frontline and administrative staff to ensure a high-quality, patient-centred service.
• Ensure appointments, telephony, document processing, patient registrations and recall activities run smoothly.

Job description

Wessex LMCs Ltd in Fordingbridge is seeking a Patient Services Manager (full time) to oversee reception, administration and care coordination teams, ensuring a patient-centred, safe and efficient service.

Reporting to the Operations Manager, you will deploy staff, maintain systems, and ensure timely processing from first contact through to completion of records, with emphasis on quality and contractual patient access obligations.