Patient Services Coordinator – Medical Receptionist

NHS Jobs; Rotherham; On-site; GBP 21,000 - 27,000; Full time

Job summary

Greasbrough Medical Centre in Rotherham is seeking a friendly Medical Receptionist to welcome patients, direct them to the right service, and provide courteous assistance by phone and in person.

The role covers registrations, appointment processing, handling repeat prescriptions, scanning and filing, and general admin support for the practice team, while upholding confidentiality and health and safety standards.

Qualifications

• Experience of working in a general practice or NHS environment.
• Ability to follow written protocols and procedures.
• Proficient data entry and clerical skills.
• Commitment to patient confidentiality.

Responsibilities

• Register and book appointments for patients.
• Process referrals and hospital letters.
• Handle repeat prescriptions and patient requests.
• Answer phones and direct calls to appropriate staff.
• Maintain patient records and ensure data accuracy.
• Support practice team with general admin tasks.

Skills

Customer service

Telephone skills

Data entry

Reception duties

Job description

Greasbrough Medical Centre in Rotherham is seeking a friendly Medical Receptionist to welcome patients, direct them to the right service, and provide courteous assistance by phone and in person.

The role covers registrations, appointment processing, handling repeat prescriptions, scanning and filing, and general admin support for the practice team, while upholding confidentiality and health and safety standards.