Patient Services Coordinator (Medical Reception)

Hove Medical Centre; Hove; On-site; GBP 22,000 - 26,000; Full time

Job summary

Hove Medical Centre is seeking an organised receptionist to join the friendly team. You will handle patient enquiries, book appointments and support clinicians during busy periods. The role requires confidentiality, excellent communication and attention to detail.

The post offers between 20 and 37.5 hours weekly, with early starts and late finishes as needed. Training practice with a supportive environment and opportunities to cover holidays are available.

Qualifications

• Be confidential.
• Be customer focused.
• Have excellent communication skills.
• Able to work independently.
• Have good attention to detail.
• Be computer literate.
• Be a team player.

Responsibilities

• Provide a professional, friendly service to patients and visitors.
• Book appointments and manage enquiries.
• Access and update confidential patient information.
• Support GP, nurses and clinicians as needed.
• Assist with general administration and reception duties.
• Explain procedures and charges where appropriate.

Skills

Confidentiality

Customer focus

Communication skills

Independence

Attention to detail

Computer literacy

Team player

Tools

Microsoft Office

Job description

Hove Medical Centre is seeking an organised receptionist to join the friendly team. You will handle patient enquiries, book appointments and support clinicians during busy periods. The role requires confidentiality, excellent communication and attention to detail.

The post offers between 20 and 37.5 hours weekly, with early starts and late finishes as needed. Training practice with a supportive environment and opportunities to cover holidays are available.