Patient Services Coordinator - Part-Time Medical Receptionist

The Methodist Church in Britain; Bury St Edmunds; Sur place; GBP 12 000 - 18 000; Temps partiel

Résumé du poste

Woolpit Health Centre is seeking a part-time Medical Receptionist to join the Practice Team. You will act as the first point of contact for patients in person and by phone, handle bookings, route calls, and process online requests via Anima. General admin duties include mail, records, and data input.

The role requires GCSE level or equivalent, experience with the public, and strong IT skills. Flexibility to cover sickness and holidays is expected.

Qualifications

• GCSE level or equivalent required.
• Experience with the general public is common.
• Proficient IT skills and ability to use reception software.

Responsabilités

• Provide an effective reception service to patients and visitors.
• Answer the telephone and route calls to clinicians.
• Book, amend and cancel appointments using the system and manage online requests via Anima.
• Handle mail, scanning, filing and general admin tasks.
• Input data and code patient records as required.

Connaissances

Excellent communication

Strong IT skills

Clear telephone manner

Time management

Policy compliance

Teamwork / autonomous work

Formation

GCSE level or equivalent

Outils

Office suite

Outlook

EMIS

Description du poste

Woolpit Health Centre is seeking a part-time Medical Receptionist to join the Practice Team. You will act as the first point of contact for patients in person and by phone, handle bookings, route calls, and process online requests via Anima. General admin duties include mail, records, and data input.

The role requires GCSE level or equivalent, experience with the public, and strong IT skills. Flexibility to cover sickness and holidays is expected.