Part-Time Medical Receptionist | First Point of Contact

The Hollies Medical Practice; Sutton Coldfield; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Sick pay scheme

Enhanced employee assistance programme

Uniform

Tea and Coffee provided

Team building and social events

Annual leave 25 days plus bank hols (2

pro rata)

Job summary

The Hollies Medical Practice is seeking a friendly and professional Medical Receptionist for 25 hours per week (Mon-Fri) to join our busy patient services team. You will be the first point of contact for patients attending the practice and on the phone, handling appointments and enquiries with sensitivity.

Applicants should be an excellent communicator with good IT skills and be comfortable working with confidential information.

Qualifications

• First point of contact for patients, on-site and on the phone.
• Excellent communicator with good IT and communication skills.
• Must be computer literate.
• Ability to communicate effectively and sensitively with staff and patients.

Responsibilities

• Greeting patients in a friendly manner and responding to their requests
• Arranging appointments for patients and signposting to relevant services
• Answering and dealing with telephone or face to face enquiries
• Liaising with Doctors, Nurses and other team members to provide a quality service
• Working with confidential and sensitive information and ensuring high levels of accuracy
• Flexible to assist with holiday cover/absences

Skills

Communication

IT skills

Customer service

General practice experience

Job description

The Hollies Medical Practice is seeking a friendly and professional Medical Receptionist for 25 hours per week (Mon-Fri) to join our busy patient services team. You will be the first point of contact for patients attending the practice and on the phone, handling appointments and enquiries with sensitivity.

Applicants should be an excellent communicator with good IT skills and be comfortable working with confidential information.