Patient Services Coordinator – Imaging Center

NHS Jobs; Nottingham; On-site; GBP 20,000 - 26,000; Full time

Job summary

InHealth Nottingham is seeking a Patient Administrator to support patients through their healthcare journey. You will provide high-quality administrative and secretarial services for the imaging unit, using IT systems to keep patients informed and supporting colleagues in delivering imaging services.

You will welcome patients, manage enquiries, book appointments, process payments, and ensure confidentiality and data protection.

Qualifications

• Experience in fast-paced administrative roles in a healthcare or customer-facing environment.
• Proficient use of IT packages and administration tasks with accuracy.
• Strong confidentiality and data protection awareness.

Responsibilities

• Welcoming patients professionally and guiding them through their visit.
• Handling telephone and in-person enquiries with clarity and urgency.
• Booking clinically validated appointments in the internal system.
• Processing invoices and taking payments on the day.
• Tracking imaging data and reports and distributing as required.
• Using IT systems to support high-quality imaging services.
• Contributing to monthly reporting and incident/feedback reporting.

Skills

IT proficiency

Administrative tasks

Attention to detail

Communication skills

Confidentiality

Data protection

Empathy

Patient focus

Tools

MS Office

Internal systems

Job description

InHealth Nottingham is seeking a Patient Administrator to support patients through their healthcare journey. You will provide high-quality administrative and secretarial services for the imaging unit, using IT systems to keep patients informed and supporting colleagues in delivering imaging services.

You will welcome patients, manage enquiries, book appointments, process payments, and ensure confidentiality and data protection.