Patient Services Coordinator – Imaging

InHealth Group Limited; Nottingham; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

27 days annual leave

Company pension contributions

Private medical insurance options

Life assurance

Hybrid and flexible working

Job summary

InHealth Group Limited is seeking a Patient Administrator at our Nottingham site to provide high-quality administrative and secretarial support across the imaging unit. You will use IT systems to keep patients informed and assist colleagues in delivering services.

The role requires handling enquiries, scheduling appointments, processing payments, and maintaining confidentiality within a busy healthcare environment. Flexible patterns and strong teamwork are essential.

Qualifications

• Proficient IT and administration tasks.
• Strong communication and data protection knowledge.
• Experience in fast-paced, patient-facing environments is desirable.

Responsibilities

• Greet patients professionally and manage arrival through to departure.
• Handle telephone and direct enquiries, provide information and prioritise queries.
• Book clinically validated appointments on the internal system.
• Ensure payments are invoiced promptly and payments taken on the day.
• Track and distribute imaging data and reports; support delivery of imaging service.

Skills

IT skills

Admin tasks

Communication

Confidentiality

Customer service

Tools

Microsoft Office

Job description

InHealth Group Limited is seeking a Patient Administrator at our Nottingham site to provide high-quality administrative and secretarial support across the imaging unit. You will use IT systems to keep patients informed and assist colleagues in delivering services.

The role requires handling enquiries, scheduling appointments, processing payments, and maintaining confidentiality within a busy healthcare environment. Flexible patterns and strong teamwork are essential.