Patient Services Coordinator - Healthcare Admin

NHS Scotland; Glasgow; On-site; GBP 27,000 - 29,000; Full time

Benefits offered by this job

Annual leave 27 days + 10 public &bank

Pension scheme

Continuous Professional Development

Season ticket loan

Life assurance

Staff discounts

Job summary

Marie Curie Hospice Glasgow is hiring two Patient Services Clerks to provide essential clerical support across inpatient, outpatient, and day therapy services. You will be the first point of contact, coordinating between clinical teams and patients with professionalism and compassion.

Role requires administrative experience, proficiency with MS Office, and a flexible team mindset. Roles include 37.5 hours per week, with pro-rata terms for part-time arrangements and a focus on patient-centered

Qualifications

• Experience in administrative roles.
• Confidence engaging with patients and families with empathy and professionalism.
• Flexible and enthusiastic team player who can work independently and take initiative.

Responsibilities

• Update patient information boards and manage admissions with sensitivity.
• Coordinate stock control and place orders for clinical equipment and supplies.
• Ensure documentation and referrals after a patient’s death are completed promptly and compassionately.
• Maintain accurate patient records using EMIS and scanning documentation.

Skills

Empathy

Communication

Attention to detail

Team player

Tools

Microsoft Office

EMIS

Job description

Marie Curie Hospice Glasgow is hiring two Patient Services Clerks to provide essential clerical support across inpatient, outpatient, and day therapy services. You will be the first point of contact, coordinating between clinical teams and patients with professionalism and compassion.

Role requires administrative experience, proficiency with MS Office, and a flexible team mindset. Roles include 37.5 hours per week, with pro-rata terms for part-time arrangements and a focus on patient-centered