Hospice Patient Services Clerk - Admin Support

NHS National Services Scotland; Glasgow; In loco; GBP 27.000 - 29.000; Tempo pieno

Vantaggi offerti da questo lavoro

Annual leave 27 days + 10 holidays

CPD opportunities

Pension scheme

Season ticket loan

Life assurance

Descrizione del lavoro

Marie Curie Hospice Glasgow is seeking two Patient Services Clerks to join our Scotland Administration Team. You will provide friendly clerical support to the Inpatient Unit, Outpatient and Day Therapy services and act as a first point of contact for patients, families and staff.

We value empathy, organisation and initiative. In this busy healthcare setting you will manage admissions and bereavements support, maintain accurate records using EMIS, and coordinate stock for clinical equipment with

Competenze

• Experience in administrative roles with understanding of clinical support processes.
• Confident in engaging with patients and families, showing empathy in sensitive conversations.
• Flexible, proactive, organised team player who can work independently and learn.

Mansioni

• Update patient information boards and manage admissions and bereavements with sensitivity.
• Coordinate stock control and place orders for clinical equipment and supplies.
• Ensure all documentation and onward referrals following a patient’s death are completed promptly and with compassion.
• Maintain accurate patient records using EMIS and scanning documentation.

Conoscenze

Administrative experience

Empathy in patient interactions

Microsoft Office

Organisational skills

Strumenti

EMIS

Descrizione del lavoro

Marie Curie Hospice Glasgow is seeking two Patient Services Clerks to join our Scotland Administration Team. You will provide friendly clerical support to the Inpatient Unit, Outpatient and Day Therapy services and act as a first point of contact for patients, families and staff.

We value empathy, organisation and initiative. In this busy healthcare setting you will manage admissions and bereavements support, maintain accurate records using EMIS, and coordinate stock for clinical equipment with