Compassionate Hospice Admin Clerk | Patient Care Support

NHS Scotland; Glasgow; Hybrid; GBP 27,000 - 29,000; Full time

Benefits offered by this job

Annual leave 27 days + 10 holidays

Training programmes

Season ticket loan

Pension scheme

Job summary

Marie Curie Hospice Glasgow is seeking two Patient Services Clerks to join the Scotland Administration Team. You will provide clerical support to clinical teams across the Inpatient Unit, Outpatient and Day Therapy services, acting as a first point of contact with patients and families.

You will handle admissions, bereavements, stock control, and maintain EMIS records with sensitivity in a busy healthcare environment. Full-time and part-time contracts are available.

Qualifications

• Experience in administrative roles within a healthcare setting.
• Ability to engage with patients and families with empathy and professionalism.
• Proficiency in Microsoft Office and managing digital records.
• Strong organisational skills and ability to prioritise in a fast-paced environment.

Responsibilities

• Updating patient information boards in rooms and managing admissions and bereavements with sensitivity and discretion
• Coordinating stock control and placing orders for clinical equipment and supplies
• Ensure all documentation and onward referrals following a patient’s death are completed promptly, accurately, and with compassion, maintaining sensitivity throughout the process.
• Maintaining accurate patient records using EMIS and scanning documentation

Skills

Administrative experience

Patient empathy

MS Office

Attention to detail

Tools

EMIS

Job description

Marie Curie Hospice Glasgow is seeking two Patient Services Clerks to join the Scotland Administration Team. You will provide clerical support to clinical teams across the Inpatient Unit, Outpatient and Day Therapy services, acting as a first point of contact with patients and families.

You will handle admissions, bereavements, stock control, and maintain EMIS records with sensitivity in a busy healthcare environment. Full-time and part-time contracts are available.