Patient Services Administrator (Care Access)

University Hospital Southampton NHS Foundation Trust; Southampton; Hybrid; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Outstanding training and development

Flexible working environment

Secondment opportunities

Job summary

University Hospital Southampton NHS Foundation Trust is looking for Patient Administrators and Ward Secretaries who are committed to providing exceptional administrative support. The positions offer both full-time and part-time options within a dynamic and rewarding environment.

You will play a critical role in enhancing the patient experience through effective communication and coordination of services. Ideal candidates are empathetic, detail-oriented, and proficient in Microsoft Office.

Qualifications

• Experience in a healthcare or administrative role preferred.
• Ability to work as part of a team and independently.
• Skills in managing communications and appointments.

Responsibilities

• Administer patient services and coordinate appointments.
• Provide exceptional customer service to patients.
• Collaborate with clinical staff to ensure effective communication.

Skills

Administrative skills

Proficiency in Microsoft Office

Strong communication skills

Empathy

Attention to detail

Education

High school diploma or equivalent

Tools

Microsoft 365

Job description

University Hospital Southampton NHS Foundation Trust is looking for Patient Administrators and Ward Secretaries who are committed to providing exceptional administrative support. The positions offer both full-time and part-time options within a dynamic and rewarding environment.

You will play a critical role in enhancing the patient experience through effective communication and coordination of services. Ideal candidates are empathetic, detail-oriented, and proficient in Microsoft Office.