Patient Services Administrative Specialist

Lancashire Teaching Hospitals NHS Foundation Trust; Preston; On-site; GBP 19,000 - 23,000; Full time

Job summary

Lancashire Teaching Hospitals NHS Foundation Trust is seeking an Administrative Support Assistant to provide comprehensive admin support to the Speech and Language Therapy team. You will be a key contact for patients, carers, staff and external agencies, handling enquiries and arranging appointments.

The role includes data entry, processing correspondence, managing electronic records, and general office duties to ensure smooth service delivery and high-quality patient care.

Qualifications

• Strong organisational skills
• Excellent IT skills
• Ability to maintain confidentiality and handle sensitive information

Responsibilities

• Book appointments and coordinate scheduling for Speech and Language Therapy patients.
• Perform data entry and maintain accurate electronic records.
• Process incoming correspondence and manage filing systems.
• Provide general office support and ensure smooth service delivery.
• Support patient pathways and assist in effective communication across the service.
• Maintain confidentiality and present a professional, welcoming service to patients and colleagues.

Job description

Lancashire Teaching Hospitals NHS Foundation Trust is seeking an Administrative Support Assistant to provide comprehensive admin support to the Speech and Language Therapy team. You will be a key contact for patients, carers, staff and external agencies, handling enquiries and arranging appointments.

The role includes data entry, processing correspondence, managing electronic records, and general office duties to ensure smooth service delivery and high-quality patient care.