Administrator

Lancashire Teaching Hospitals NHS Foundation Trust; Preston; On-site; GBP 19,000 - 23,000; Full time

Job summary

Lancashire Teaching Hospitals NHS Foundation Trust is seeking an Administrative Support Assistant to provide comprehensive admin support to the Speech and Language Therapy team. You will be a key contact for patients, carers, staff and external agencies, handling enquiries and arranging appointments.

The role includes data entry, processing correspondence, managing electronic records, and general office duties to ensure smooth service delivery and high-quality patient care.

Qualifications

• Strong organisational skills
• Excellent IT skills
• Ability to maintain confidentiality and handle sensitive information

Responsibilities

• Book appointments and coordinate scheduling for Speech and Language Therapy patients.
• Perform data entry and maintain accurate electronic records.
• Process incoming correspondence and manage filing systems.
• Provide general office support and ensure smooth service delivery.
• Support patient pathways and assist in effective communication across the service.
• Maintain confidentiality and present a professional, welcoming service to patients and colleagues.

Job description

The Administrative Support Assistant provides a comprehensive and efficient administrative service to the Speech and Language Therapy team, supporting the day-to-day running of the department. The post holder will be a key point of contact for patients, carers, staff and external agencies, handling enquiries, arranging appointments, maintaining accurate records and supporting effective communication across the service.

The role involves a range of administrative duties including appointment booking, data entry, processing correspondence, managing electronic records, filing, and providing general office support to ensure smooth service delivery. The post holder will work closely with clinical and administrative colleagues to support patient pathways and contribute to the delivery of a high-quality, patient-focused service.

The successful candidate will have good organisational, communication and IT skills, with the ability to prioritise workloads, maintain confidentiality and provide a professional and welcoming service to patients and colleagues.

Lancashire Teaching Hospitals NHS Foundation Trust provides a wide range of acute services to the people of Preston, Chorley and surrounding areas. We are committed to delivering high-quality, safe and patient-centred care, ensuring the best possible outcomes for our patients and communities.

We pride ourselves on being a supportive and inclusive employer, where every member of staff is valued and respected. Our teams work collaboratively across services, contributing to a culture of compassion, teamwork and continuous improvement.

As an Administrative Assistant, you will play an important role in supporting the delivery of services, helping to ensure efficient administrative processes and a positive experience for patients. Your contribution will be key to the smooth running of clinical and operational teams.

At Lancashire Teaching Hospitals, we are committed to staff wellbeing and development, offering opportunities for training and career progression within a forward-thinking and supportive organisation.

For further details / informal visits contact: Name: Joanna Kunc-Hunek Job title: INSC Service Manager Email address: [e-mail] Telephone number: 01772521523