Patient Services Admin Assistant – NHS

University Hospital Southampton NHS FT; Southampton; On-site; GBP 20,000 - 25,000; Full time

Job summary

A large acute teaching hospital in Southampton is seeking proactive individuals for admin roles in Gynaecology, Urogynaecology, and Symptomatic Breast teams. These positions require providing excellent customer service to patients, building working relationships, and ensuring effective administrative support. Ideal candidates will have a good standard of education, customer service experience, and be proficient in Microsoft Office. The trust champions individuality and inclusivity, aiming to create a positive working environment.

Benefits

Flexible working environment

Learning and development opportunities

Qualifications

• Good literacy and numeracy skills.
• Experience in a customer-led environment.
• Evidence of computer literacy.

Responsibilities

• Provide excellent customer service to patients and relatives.
• Ensure an effective administrative service is maintained.
• Build relationships with internal and external stakeholders.

Skills

Customer service experience

Polite and approachable manner

Attention to detail

Good communication skills

IT competency including Microsoft Office

Education

Good standard of education (GCSE pass level 4-9)

NVQ 2 diploma or equivalent experience

Tools

Microsoft Office packages

Job description

A large acute teaching hospital in Southampton is seeking proactive individuals for admin roles in Gynaecology, Urogynaecology, and Symptomatic Breast teams. These positions require providing excellent customer service to patients, building working relationships, and ensuring effective administrative support. Ideal candidates will have a good standard of education, customer service experience, and be proficient in Microsoft Office. The trust champions individuality and inclusivity, aiming to create a positive working environment.