Patient Pathway Coordinator – Admin & Scheduling

NHS Jobs; Oxford; On-site; GBP 22,000 - 26,000; Full time

Job summary

Oxford University Hospitals NHS Foundation Trust is seeking an experienced clerical assistant to provide comprehensive administrative support to clinical staff and patients. You will manage diaries, handle correspondence, and perform general admin tasks to ensure smooth patient pathways.

The role requires updating patient records in the electronic systems, liaising with referrers and colleagues, and covering for colleagues during sickness or holidays.

Responsibilities

• Provide comprehensive administrative support to clinical staff and patients, including diary management and general admin tasks.
• Prioritise and process incoming post, especially when clinical staff are unavailable.
• Maintain accurate filing of letters, reports and patient notes in paper and electronic formats.
• Update patient and GP details on EPR and other Trust systems.
• Respond to queries from referrers and patients, liaising with clinical staff.
• Use Trust IT systems to register patients, book outpatient appointments, and issue letters.
• Be flexible to cover other job roles at appropriate grades and sites.
• Attend departmental meetings and training to stay up-to-date with procedures.

Skills

Administrative support

Diary management

Customer service

Tools

EPR

PACS

ScanIt

Job description

Oxford University Hospitals NHS Foundation Trust is seeking an experienced clerical assistant to provide comprehensive administrative support to clinical staff and patients. You will manage diaries, handle correspondence, and perform general admin tasks to ensure smooth patient pathways.

The role requires updating patient records in the electronic systems, liaising with referrers and colleagues, and covering for colleagues during sickness or holidays.