Patient Pathway Admin - Oncology & Haematology

The Methodist Church in Britain; Packmoor; On-site; GBP 24,000 - 28,000; Full time

Job summary

Oxford University Hospitals NHS Foundation Trust is seeking an administrator to provide a full administrative service to a specialty consultant team within the DTU, supporting patient pathways and waiting lists.

You will manage EPR/ARIA records, handle enquiries, reception duties, coordinate transport, and book investigations, with GCSEs and prior admin and customer service experience required.

Qualifications

• GCSEs including maths and English or equivalent.
• Previous administrative and customer service experience.
• Proficiency with computers and MS Office applications.

Responsibilities

• Provide a full administrative service to the consultant team.
• Manage the whole patient pathway in line with Elective Access Policy.
• Capture all patient activity daily on EPR, including waiting lists and appointments.
• Check data entered on ARIA is correct on EPR.
• Apply knowledge of 18-week referral to treatment to oncology and haematology patients.
• Receive and store chemotherapy correctly to avoid wastage.
• Keep electronic patient records current and scan documents before visits.
• Greet patients, relatives and visitors and direct them to staff.
• Answer calls and handle queries from patients and clinicians.
• Coordinate hospital transport with the ambulance team.
• Book investigations requested by clinicians with other departments.
• Cover outpatient reception when needed.

Skills

Administrative skills

Customer service

Education

GCSEs including Maths & English

Tools

Microsoft Office

Job description

Oxford University Hospitals NHS Foundation Trust is seeking an administrator to provide a full administrative service to a specialty consultant team within the DTU, supporting patient pathways and waiting lists.

You will manage EPR/ARIA records, handle enquiries, reception duties, coordinate transport, and book investigations, with GCSEs and prior admin and customer service experience required.