Patient Pathway Coordinator – Admin & Care Support

Oxford University Hospitals NHS Foundation Trust; Oxford; On-site; GBP 21,000 - 28,000; Full time

Job summary

Oxford University Hospitals NHS Foundation Trust is seeking an Administrative Assistant to support the reception, provide comprehensive administrative assistance to Consultants, clinical staff, and patients, and help manage appointments and referrals. You will play a key role in diary administration, correspondence, and maintaining accurate records across paper and electronic systems.

The role emphasizes high customer care, flexible coverage, and adherence to trust procedures and values.

Qualifications

• Excellent interpersonal and communication skills.
• Ability to work independently and as a member of a team.
• Ability to prioritise and work to deadlines.
• Keen to further own training and development.

Responsibilities

• Support the Reception desk and provide administrative support to Consultants, clinical staff and patients.
• Book new and follow-up clinic appointments and manage referrals.
• Register patients, arrange outpatient appointments, and update patient details on systems.
• Maintain filing systems and respond to queries from referrers, patients and others.

Skills

Interpersonal skills

Communication skills

Teamwork

Prioritisation

Customer service

Independent working

Education

GCSEs including English & Maths

Tools

EPR

PACS

ScanIt

Job description

Oxford University Hospitals NHS Foundation Trust is seeking an Administrative Assistant to support the reception, provide comprehensive administrative assistance to Consultants, clinical staff, and patients, and help manage appointments and referrals. You will play a key role in diary administration, correspondence, and maintaining accurate records across paper and electronic systems.

The role emphasizes high customer care, flexible coverage, and adherence to trust procedures and values.