Patient Navigator

NHS Jobs; Liskeard; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Annual leave 25 days

Bank holidays pro rata

NHS Pension 6%

Family support

Refer a Friend

eye care scheme

Cycle to Work

NHS discounts

Training

Elevate Academy access

Job summary

OneMedical Group is looking for a friendly and organised receptionist to be the first point of contact for patients, helping them access the right service and clinician with a welcoming, professional experience.

You will need excellent communication, attention to detail and the ability to stay calm and organised in a busy environment, working as part of a supportive primary care team. Training and development opportunities are available as the practice grows.

Job description

This is an exciting opportunity to join a friendly and forward-thinking practice at a time of positive growth and development. As the first point of contact for patients, you will play an important role in helping people access the right service, clinician or support, while providing a welcoming and professional experience. Excellent communication, attention to detail and a patient-centred approach will help ensure patients receive timely and appropriate care. If you enjoy working with people and can remain calm and organised in a busy environment, we would love to hear from you. We are looking for someone who is approachable, organised and passionate about providing excellent patient care and customer service.

What We Offer

• Annual Leave: 25 days plus Bank Holidays (pro rata for part-time colleagues), increasing with length of service, plus an extra day of leave for each work anniversary.
• NHS Pension:6% employer contribution.
• Family Support: Enhanced maternity, paternity and adoption pay.
• Other Benefits: Refer a Friend scheme, eye care scheme, Cycle to Work scheme and access to NHS discounts.
• Development: Training, ongoing support and opportunities to develop your career within OneMedical Group.
• We are also committed to supporting your ongoing development through our growing Elevate Academy, helping colleagues access role-specific learning, apprenticeships, specialist training and future career development opportunities.

Ready to Make a Difference? If you would like to help patients access the care they need and be part of a dedicated primary care team serving the Liskeard community, we would love to hear from you.

Applicants must have the right to work in the UK at the time of application and throughout their employment.

OneMedical Group is committed to equality of opportunity and helping candidates be at their best throughout the recruitment process.

If you would like to discuss any adjustments or support, please email [e-mail].

Cornwall Partnership Foundation NHS Trust