Patient Flow Facilitator (Virtual Ward)

The Methodist Church in Britain; Wolverhampton; Vor Ort; GBP 23.000 - 34.000; Vollzeit

Zusammenfassung

Compton Care is seeking a Community and Discharge Coordinator to support transfers of care from acute wards and improve patient flow in the Wolverhampton area. The role involves working with NHS and social care partners across settings.

You will identify patients who could benefit from Compton Care, remove discharge barriers, attend discharge discussions, gather accurate information, and help ensure safe transitions of care.

Qualifikationen

• Experience in health or social care
• Understanding of discharge planning, patient flow or care coordination
• Excellent communication skills
• Excellent organisational skills
• Ability to manage competing priorities
• Confidence working across organisational boundaries
• Compassionate, confident and solution-focused approach

Aufgaben

• Identify patients across acute ward areas who may benefit from Compton Care support
• Remove barriers to discharge and keep patient flow moving
• Work with multidisciplinary teams, attending board rounds or discharge discussions where required
• Gather accurate information about patients
• Escalate delays appropriately
• Support clear communication with patients and those important to them
• Support safe and effective transitions of care
• Build strong relationships with NHS colleagues and wider system partners
• Strengthen partnership working between Compton Care and NHS and social care colleagues

Jobbeschreibung

This post sits within Compton Care's Community and Virtual Ward services, supporting transfers of care from acute hospital wards. The work centres on identifying patients who could benefit from Compton Care support, clearing discharge barriers and escalating delays. It involves regular time on acute wards and in community settings, working alongside NHS, social care and other system partners on a 37.5-hour week. Health or social care experience and an understanding of discharge planning or patient flow are what decide fit.

What the job involves

• Identify patients across acute ward areas who may benefit from Compton Care support
• Remove barriers to discharge and keep patient flow moving
• Work with multidisciplinary teams, attending board rounds or discharge discussions where required
• Gather accurate information about patients
• Escalate delays appropriately
• Support clear communication with patients and those important to them
• Support safe and effective transitions of care
• Build strong relationships with NHS colleagues and wider system partners
• Strengthen partnership working between Compton Care and NHS and social care colleagues

What’s required

Experience

• Experience in health or social care

Skills & knowledge

• Understanding of discharge planning, patient flow or care coordination
• Excellent communication skills
• Excellent organisational skills
• Ability to manage competing priorities
• Confidence working across organisational boundaries
• Compassionate, confident and solution-focused approach

Other

• Access to transport and ability to travel across the local health and care system