Flow & Discharge Coordinator

The Methodist Church in Britain; West Midlands; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Induction programme

Training opportunities

Good work-life balance

Job summary

Wye Valley NHS Trust is seeking a Band 4 Discharge Co-ordinator to help plan safe, timely patient discharges. The role involves liaising with ward staff, community services, patients and families to prevent delays and representing the team at daily ward board rounds and twice-daily MDT meetings.

The post requires a Level 4 health or social care qualification or extensive hospital discharge experience, with autonomous working and strong communication skills in a busy hospital discharge setting.

Qualifications

• NVQ Level 4 or Foundation Degree in health or social care, or extensive hospital discharge experience.
• Completion of the Care Certificate.
• GCSE English and Maths, or equivalent.

Responsibilities

• Plan patient discharges, supporting decisions with the Integrated Discharge Team, ward MDT and community partners.
• Represent the Integrated Discharge Team at ward daily board rounds.
• Attend twice-daily ward MDT meetings, working to the 'Why not Home, Why not Today' approach.
• Communicate discharge actions effectively and promptly.
• Communicate with patients, relatives and community services to keep discharge planning proactive and continuous.
• Liaise with patients and families about discharge.
• Carry out delegated duties without direct supervision and report back to the ward team and case manager.

Skills

Discharge processes

Urgent care knowledge

Computer literacy

Health and safety awareness

Autonomy

Time management

Clear communication

Education

NVQ Level 4 / Foundation Degree in health or social care

Care Certificate

GCSE English & Maths

Job description

Based in the Integrated Discharge Team at Wye Valley NHS Trust, this Band 4 Discharge Co-ordinator post centres on planning safe, timely discharges for patients. The work means liaising with ward staff, community services, patients and their families to prevent delays. Representing the team at daily ward board rounds and twice-daily MDT meetings is central, with much of the work done unsupervised. Applicants need a Level 4 health or social care qualification or extensive hospital discharge experience.

What the job involves

• Plan patient discharges, supporting decisions with the Integrated Discharge Team, ward MDT and community partners
• Represent the Integrated Discharge Team at ward daily board rounds
• Attend twice-daily ward MDT meetings, working to the 'Why not Home, Why not Today' approach
• Communicate discharge actions effectively and promptly
• Communicate with patients, relatives and community services to keep discharge planning proactive and continuous
• Liaise with patients and families about discharge
• Carry out delegated duties without direct supervision and report back to the ward team and case manager

Qualifications

• NVQ Level 4 or Foundation Degree in health or social care, or extensive hospital discharge experience
• Completion of the Care Certificate
• GCSE English and Maths, or equivalent

Experience

• Experience of working in a healthcare setting and understanding of complex discharge
• Experience of working as part of a multidisciplinary team
• Evidence of commitment to learning through a portfolio

Skills & knowledge

• Knowledge of discharge processes and the role of urgent care
• Computer literacy
• Health and safety risk awareness
• Works autonomously with initiative, tact and sensitivity with patients who have complex needs, seeking advice when needed
• Works unsupervised and prioritises own workload in a pressurised environment
• Organised, with clear and concise communication with a range of people

What’s offered

• Induction introducing health and social care community services that support discharge
• Range of training opportunities
• Good work-life balance