Patient Flow & Discharge Coordinator

Kings College Hospital

Greater London

Hybrid

GBP 34,000 - 37,000

Part time

5 days ago

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Job summary

King’s College Hospital NHS Foundation Trust in London is seeking a part-time role (22.5 hours per week) in the Main area Surgery, Band 4, on a permanent contract. The post focuses on discharge planning, patient flow coordination and administrative support to bed managers and DISCOs from admission to discharge.

Key duties include tracking patient investigations and daily bed management, with EPIC documentation, ward communications, and attendance at trust meetings.

Responsibilities

To support the wards, bed managers and Discharge Co-ordinators (DISCOSs) in the management of patients through the trust from admission to discharge. Key roles are:
To provide support to the ward teams to manage patient flow, investigations, tests and general co-ordination of work
To support the bed managers with a cohort of patients discharge planning and support.
To identify all complex discharges and hand over to the DISCO.
To be a two-way conduit for information to wards, DISCOs on board rounds and at MDM.
To attend trust meetings identifying escalation points within the division.
To help support and facilitate the repatriation of trauma and long stay patients
To document all actions on EPIC in a timely manner
To prepare for board rounds ensuring that all patients are correctly allocated to consultants on EPIC and the white board
To take responsibility for liaising with Ward Administrators to ensure old notes are requested and merged with new ones and to follow-up with Patient Information Services any outstanding
To be responsible for preparing a weekly ward-based MDM list as directed, ensuring liaison with relevant professionals and effective distribution prior to meetings
To act as a central communication point across for all professions involved in planning patient care both within the ward-based team and within primary care and other agencies
To act appropriately on all information, problem solving and finding solutions wherever possible
To use initiative to work independently
To actively support the process of risk management – ensure incidents are reported appropriately and helping identify ways of preventing errors and accidents to both patients and staff
To effectively manage a patient’s simple discharge, ensuring adequate communication and documentation across all teams
To communicate varied and complicated information (verbally and in writing) in a way that is understood and gets the important facts across
To maintain confidentiality with regard to personal information pertaining to staff
To attend and contribute to departmental meetings as required
To work as part of a multi disciplinary team whilst also using own initiative

Job description

Key duties include tracking patient investigations and daily bed management, with EPIC documentation, ward communications, and attendance at trust meetings.

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