Pathway Co-ordinator

Kings College Hospital

Greater London

Hybrid

GBP 34,000 - 37,000

Part time

3 days ago

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Job summary

King’s College Hospital NHS Foundation Trust in London is seeking a part-time role (22.5 hours per week) in the Main area Surgery, Band 4, on a permanent contract. The post focuses on discharge planning, patient flow coordination and administrative support to bed managers and DISCOs from admission to discharge.

Key duties include tracking patient investigations and daily bed management, with EPIC documentation, ward communications, and attendance at trust meetings.

Responsibilities

To support the wards, bed managers and Discharge Co-ordinators (DISCOSs) in the management of patients through the trust from admission to discharge. Key roles are:
To provide support to the ward teams to manage patient flow, investigations, tests and general co-ordination of work
To support the bed managers with a cohort of patients discharge planning and support.
To identify all complex discharges and hand over to the DISCO.
To be a two-way conduit for information to wards, DISCOs on board rounds and at MDM.
To attend trust meetings identifying escalation points within the division.
To help support and facilitate the repatriation of trauma and long stay patients
To document all actions on EPIC in a timely manner
To prepare for board rounds ensuring that all patients are correctly allocated to consultants on EPIC and the white board
To take responsibility for liaising with Ward Administrators to ensure old notes are requested and merged with new ones and to follow-up with Patient Information Services any outstanding
To be responsible for preparing a weekly ward-based MDM list as directed, ensuring liaison with relevant professionals and effective distribution prior to meetings
To act as a central communication point across for all professions involved in planning patient care both within the ward-based team and within primary care and other agencies
To act appropriately on all information, problem solving and finding solutions wherever possible
To use initiative to work independently
To actively support the process of risk management – ensure incidents are reported appropriately and helping identify ways of preventing errors and accidents to both patients and staff
To effectively manage a patient’s simple discharge, ensuring adequate communication and documentation across all teams
To communicate varied and complicated information (verbally and in writing) in a way that is understood and gets the important facts across
To maintain confidentiality with regard to personal information pertaining to staff
To attend and contribute to departmental meetings as required
To work as part of a multi disciplinary team whilst also using own initiative

Job description

Main area Surgery Grade Band 4 Contract Permanent Hours Part time - 22.5 hours per week (Mon-Fri) Job ref 213-DivisionC-8075908-B

Employer King's College Hospital NHS Foundation Trust Employer type NHS Site King's College Hospital Town London Salary £34,186 - £37,389 per annum pro rata including HCA Salary period Yearly Closing 29/09/2026 23:59

King’s College Hospital NHS Foundation Trust is one of the UK’s largest and busiest teaching Trusts with a turnover of c£2.1 billion, 1.5 million patient contacts a year and more than 14,000 staff based across 5 main sites in South East London. The Trust provides a full range of local hospital services across its different sites, and specialist services from King’s College Hospital (KCH) sites at Denmark Hill in Camberwell and at the Princess Royal University Hospital (PRUH) site in the London Borough of Bromley.

We encourage all our staff to have a healthy work/life balance. In doing so, you can apply for flexible working from the beginning of your employment. We offer a range of options which are designed to suit different circumstances and priorities in line with service requirements.

To support the wards, bed mangers and Discharge Co-ordinators (DISCOSs) in the management of patients through the trust from admission to discharge. Key roles are:
To provide support to the ward teams to manage patient flow, investigations, tests and general co-ordination of work
To support the bed managers with a cohort of patients discharge planning and support.
To identify all complex discharges and hand over to the DISCO.
To be a two-way conduit for information to wards, DISCOs on board rounds and at MDM.
To attend trust meetings identifying escalation points within the division.
To help support and facilitate the repatriation of trauma and long stay patients

Main duties of the job

Patient Flow Planning

To work with the nurse in charge to facilitate and co-ordinate all aspects of discharge

Administration

To support with administrative tasks such as transport bookings, porting requests, updating EPIC with admissions and discharges

Management

To support with collection of I want great care data. Participate in audits and support the ward manager and bed management team with escalations of blocks to flow and the patient pathway

Working for our organisation

The Trust provides a full range of local and specialist services across its five sites. The trust-wide strategy of Strong Roots, Global Reach is our Vision to be BOLD, Brilliant people, Outstanding care, Leaders in Research, Innovation and Education, Diversity, Equality and Inclusion at the heart of everything we do. By being person-centred, digitally-enabled, and focused on sustainability, we aim to take Team King’s to another level.

We are at a pivotal point in our history and we require individuals who are ready to join a highly professional team and make a real, lasting difference to our patients and our people.

King’s is committed to delivering Sustainable Healthcare for All via our Green Plan. In line with national Greener NHS ambitions, we have set net zero carbon targets of 2040 for our NHS Carbon Footprint and 2045 for our NHS Carbon Footprint Plus. Everyone’s contribution is required in order to meet the goals set out in our Green Plan and we encourage all staff to work responsibly, minimising their contributions to the Trust’s carbon emissions, waste and pollution wherever possible.

Detailed job description and main responsibilities

Patient Flow Planning

To track patient investigations, identifying any delays and taking appropriate actions to make sure they are carried out in a timely manner
To monitor, white boards, ward reviews and EPIC to facilitate patient investigations and communicating with the nurse in charge regarding problems with these
To have an accurate and up-to-date overview of daily discharges that will be happening within the wards and to be responsible for providing information about available bed numbers to the bed manager
To be the main communication point for ongoing tests/investigations, ensuring that requests are acted on and that patients not delayed unnecessarily
To attend daily board rounds and MDM and to act on requests, feeding back to the appropriate person
To facilitate timely writing of TTAs so as to ensure the patients are discharged in a timely manner working with the junior doctors and pharmacy
To review all patients daily, identifying any new cases requiring case management by the DISCO
To support the ward staff by managing the timely submission of appropriate social work documentation, specifically notification for assessment and discharge
To support the ward with setting up community nursing services with early identification for the need of this service
To undertake simple discharge planning with the support of the DISCO and SW Manager
To be responsible for a daily communication liaison to reduce duplication of effort
To be the main conduit for information regarding planned discharges
To attend the daily trust meetings to support the early escalation of delays
To be responsible for maintaining a current list of all patients on their team wards

Administration

To document all actions on EPIC in a timely manner
To prepare for board rounds ensuring that all patients are correctly allocated to consultants on EPIC and the white board
To take responsibility for liaising with Ward Administrators to ensure old notes are requested and merged with new ones and to follow-up with Patient Information Services any outstanding
To be responsible for preparing a weekly ward-based MDM list as directed, ensuring liaison with relevant professionals and effective distribution prior to meetings
To act as a central communication point across for all professions involved in planning patient care both within the ward-based team and within primary care and other agencies
To act appropriately on all information, problem solving and finding solutions wherever possible
To use initiative to work independently

Management

To actively support the process of risk management – ensure incidents are reported appropriately and helping identify ways of preventing errors and accidents to both patients and staff
To effectively manage a patient’s simple discharge, ensuring adequate communication and documentation across all teams
To communicate varied and complicated information (verbally and in writing) in a way that is understood and gets the important facts across
To maintain confidentiality with regard to personal information pertaining to staff
To attend and contribute to departmental meetings as required

Person specification

Excellent English – written and spoken
Computer skills qualification with word processing skills
Ability to use and learn other software packages, i.e. Excel or Patient Administration System
Previous NHS experience
Basic understanding of the discharge process
Willingness to undertake relevant NVQ qualification
Reliability
Ability to work as part of a multi disciplinary team whilst also using own initiative
Evidence of strong interpersonal skills
Ability to prioritise and to work under pressure
Working knowledge of medical terminology

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We monitor applications for any behaviour that could create an unfair advantage, and we check all references carefully. You are likely to be tested on your experience at interview, so be honest and make sure all the information in your application is correct.

King's College Hospital NHS Foundation Trust Annual Reports and Other Corporate PublicationsKing's Health Partners Academic Health Science Centre WebsiteKing's College Hospital is part of King's Health Partners Academic Health Sciences Centre (AHSC), a pioneering collaboration between King's College London, and Guy's and St Thomas', King's College Hospital and South London and Maudsley NHS Foundation Trusts.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

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