Patient Experience & Sales Advisor – Vision Clinic

Optical Express Group; Tees Valley; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading healthcare provider is seeking a full-time Patient Advisor in Darlington with occasional cover at York Clinic. The role involves ensuring exceptional patient care through communication, consultations, and health checks. Ideal candidates should demonstrate strong organizational skills and a passion for customer service. Benefits include 29 days of annual leave, free eye tests, and ongoing training. This position offers a competitive salary starting from £26,000 plus bonuses, with a vibrant workplace culture focused on care and integrity.

Benefits

29 days annual leave

Free Laser Eye Surgery

Discounted eyewear

Ongoing training opportunities

Pension scheme

Qualifications

• Passion for providing world-class customer service.
• Strong organizational skills.
• Ability to communicate clearly with diverse individuals.
• Experience achieving sales targets.
• Motivated to succeed.

Responsibilities

• Build relationships and ensure communication with patients.
• Assist in patient consultations and health check scans.
• Maintain accurate patient records.
• Introduce patients to optometrists.
• Schedule treatment dates and discuss finance options.

Skills

Customer service

Organizational skills

Communication

Sales targets experience

Motivational drive

Job description

A leading healthcare provider is seeking a full-time Patient Advisor in Darlington with occasional cover at York Clinic. The role involves ensuring exceptional patient care through communication, consultations, and health checks. Ideal candidates should demonstrate strong organizational skills and a passion for customer service. Benefits include 29 days of annual leave, free eye tests, and ongoing training. This position offers a competitive salary starting from £26,000 plus bonuses, with a vibrant workplace culture focused on care and integrity.