Patient Experience Receptionist — Healthcare Front Desk

Nuffield Health The Manor Hospital; Oxford; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

free gym membership

health assessments

retail discounts

pension options

Job summary

Nuffield Health is seeking a friendly Receptionist for our Oxford Hospital. This on-site role involves guiding patients, handling enquiries, booking appointments and directing visitors with empathy and clear communication.

You will need good IT and keyboard skills, with experience in healthcare administration or reception being preferred. The position is a permanent, full-time role, offering a benefits package and career development opportunities.

Qualifications

• Great communication, IT and keyboard skills are essential.

Responsibilities

• Greet patients and visitors to the department.
• Answer phones, handle enquiries and book appointments.
• Direct patients to changing or waiting areas and coordinate with colleagues to ensure smooth operation.
• Prepare and manage routine paperwork related to clinical processes.

Skills

Communication

IT skills

Keyboard skills

Job description

Nuffield Health is seeking a friendly Receptionist for our Oxford Hospital. This on-site role involves guiding patients, handling enquiries, booking appointments and directing visitors with empathy and clear communication.

You will need good IT and keyboard skills, with experience in healthcare administration or reception being preferred. The position is a permanent, full-time role, offering a benefits package and career development opportunities.