Compassionate Hospital Front Desk Concierge

Nuffield Health; Oxford; On-site; GBP 23,000 - 28,000; Full time

Job summary

Nuffield Health is seeking a Receptionist at Oxford Hospital. This permanent, full-time role offers 37.5 hours per week with a salary up to £25,545 depending on experience. As the face of the hospital, you’ll help patients feel at ease and point them in the right direction.

You’ll bring strong communication, IT and keyboard skills to answer enquiries, book appointments and welcome patients. Healthcare admin or reception experience is preferred, with a benefits package available.

Qualifications

• Excellent communication skills and a customer-facing approach.
• Good IT literacy and keyboard proficiency.
• Experience in healthcare administration or reception is desirable.

Responsibilities

• Help people feel comfortable when they visit your department
• Answer the phone, deal with enquiries and book appointments
• Welcome patients in person, directing them to appropriate areas
• Work closely with colleagues to ensure the department runs smoothly
• Prepare clinical paperwork, referral forms, charge sheets, and terms and conditions

Skills

Communication skills

IT skills

Keyboard skills

Job description

Nuffield Health is seeking a Receptionist at Oxford Hospital. This permanent, full-time role offers 37.5 hours per week with a salary up to £25,545 depending on experience. As the face of the hospital, you’ll help patients feel at ease and point them in the right direction.

You’ll bring strong communication, IT and keyboard skills to answer enquiries, book appointments and welcome patients. Healthcare admin or reception experience is preferred, with a benefits package available.