Patient Experience Coordinator - Front Desk & Vitals

NHS Jobs; Greater London; On-site; GBP 34,000 - 37,000; Full time

Job summary

NHS Jobs in London is seeking a Patient Coordinator to be the first face patients see when they walk through our doors. This hands-on, front-of-house role involves greeting patients on arrival, checking them in for their appointment, and taking vitals to help prepare the clinician.

No previous clinical experience is required; full training is provided. The ideal candidate stays calm under pressure, enjoys working with people, and takes pride in getting the small details right to contribute to a

Qualifications

• No previous clinical experience required; full training provided.
• Customer-facing role requiring calmness under pressure and excellent people skills.
• Attention to detail in recording patient information and observations.

Responsibilities

• Greet patients as they arrive at the waiting area.
• Check patients in for their appointment and update records.
• Take vitals to assist preparation for the clinician.
• Provide a calm, reassuring presence to patients throughout their visit.
• Ensure information and observations are accurate for the clinical team.

Job description

NHS Jobs in London is seeking a Patient Coordinator to be the first face patients see when they walk through our doors. This hands-on, front-of-house role involves greeting patients on arrival, checking them in for their appointment, and taking vitals to help prepare the clinician.

No previous clinical experience is required; full training is provided. The ideal candidate stays calm under pressure, enjoys working with people, and takes pride in getting the small details right to contribute to a