Receptionist - Casual

NHS Jobs; Greater London; On-site; GBP 34,000 - 37,000; Full time

Job summary

NHS Jobs in London is seeking a Patient Coordinator to be the first face patients see when they walk through our doors. This hands-on, front-of-house role involves greeting patients on arrival, checking them in for their appointment, and taking vitals to help prepare the clinician.

No previous clinical experience is required; full training is provided. The ideal candidate stays calm under pressure, enjoys working with people, and takes pride in getting the small details right to contribute to a

Qualifications

• No previous clinical experience required; full training provided.
• Customer-facing role requiring calmness under pressure and excellent people skills.
• Attention to detail in recording patient information and observations.

Responsibilities

• Greet patients as they arrive at the waiting area.
• Check patients in for their appointment and update records.
• Take vitals to assist preparation for the clinician.
• Provide a calm, reassuring presence to patients throughout their visit.
• Ensure information and observations are accurate for the clinical team.

Job description

We're looking for a Patient Coordinator to be the first face patients see when they walk through our doors. This is a hands-on, front-of-house role - You wont be answering phones, that is handled centrally. Instead, you'll be out at the front of the waiting area, greeting patients as they arrive, checking them in for their appointment, and taking their vitals to help prepare them to see the clinician. Patients don't always arrive at their best - they may be unwell, anxious or worried. You'll be the calm, reassuring presence that helps them feel looked after from the moment they step inside, while making sure their information and observations are accurate and ready for the clinical team. No previous clinical experience is required - full training is provided. What matters most is that you're someone who genuinely enjoys being with people, stays calm under pressure, and takes pride in getting the small things right.

£34,186 - £37,389 per annum inclusive of HCAS