Patient Concierge - Hospital Front Desk

Nuffield Health; Royal Tunbridge Wells; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Holiday entitlement

Pension scheme

Discounted gym membership

Job summary

Nuffield Health is seeking a Receptionist at Tunbridge Wells Hospital to be the friendly face guiding patients and visitors. You will handle enquiries, bookings and direct people to the correct areas, while ensuring smooth department operations through paperwork and processing forms.

We value clear, empathetic communication and strong IT skills. Experience in healthcare administration or reception is preferred. This bank role offers flexible hours to fit business needs and your availability.

Qualifications

• Excellent communication skills.
• Experience with IT systems and keyboard use.
• Experience in healthcare administration or reception preferred.

Responsibilities

• Answer phone calls, handle enquiries and bookings.
• Welcome patients and guide them to changing or waiting areas.
• Prepare clinical paperwork, referral forms and charge sheets, and process terms and conditions.

Skills

Communication

IT skills

Customer service

Job description

Nuffield Health is seeking a Receptionist at Tunbridge Wells Hospital to be the friendly face guiding patients and visitors. You will handle enquiries, bookings and direct people to the correct areas, while ensuring smooth department operations through paperwork and processing forms.

We value clear, empathetic communication and strong IT skills. Experience in healthcare administration or reception is preferred. This bank role offers flexible hours to fit business needs and your availability.