Patient-Centric GP Receptionist | Organized Front Desk

Barrington Medical Centre Partnership; Altrincham; On-site; GBP 12,000 - 17,000; Part time

Job summary

Barrington Medical Centre is a friendly, forward-thinking GP practice based in Altrincham, Greater Manchester. We are recruiting a Receptionist to be the first point of contact for patients, manage the appointment system and support a busy multidisciplinary team.

The successful candidate will work 23 hours per week over 4 days, starting 8.00am and finishing by 6.30pm shifts, in a role that values organisation, communication and patient-centred care within a supportive team.

Qualifications

• GCSE English & Maths (A-C) or equivalent required.
• Customer service qualification is desirable.
• Experience in healthcare setting is beneficial.

Responsibilities

• Maintain and monitor the practice appointment system.
• Process personal, telephone and online appointment requests.
• Answer incoming telephone calls, transferring or handling requests.
• Signpost patients to the most appropriate service.
• Input data into patient records and update demographics.

Skills

Excellent communication

Interpersonal skills

Time management

Teamwork

Problem-solving

Organisation

Policy following

Education

GCSE English & Maths (A-C)

Customer service qualification

Tools

Microsoft Office & Outlook

Job description

Barrington Medical Centre is a friendly, forward-thinking GP practice based in Altrincham, Greater Manchester. We are recruiting a Receptionist to be the first point of contact for patients, manage the appointment system and support a busy multidisciplinary team.

The successful candidate will work 23 hours per week over 4 days, starting 8.00am and finishing by 6.30pm shifts, in a role that values organisation, communication and patient-centred care within a supportive team.