Patient-Centric Community Admin Assistant (Part-Time)

Gateshead Health NHS Foundation Trust; Gateshead; On-site; GBP 23,000 - 26,000; Part time

Job summary

Gateshead Health NHS Foundation Trust is seeking a part-time Community Administration Assistant to provide high-quality administrative support to clinical and multidisciplinary teams, ensuring services run efficiently and patients, families and healthcare professionals receive a professional and responsive service.

The role involves managing telephone enquiries, processing referrals, coordinating appointments and clinics, maintaining electronic records and supporting various administrative

Qualifications

• Excellent communication and customer care skills.
• Experience of healthcare services and electronic patient record systems such as EMIS (desirable).
• Strong organisational and IT skills with experience of Microsoft Office.

Responsibilities

• Manage telephone enquiries and processing referrals.
• Coordinate appointments and clinics and maintain electronic records.
• Support meetings, manage databases and spreadsheets, and assist with staff rotas and training records.

Skills

Communication skills

Customer care

Organisational skills

IT skills

Microsoft Office

EMIS experience (desirable)

Tools

Microsoft Office

EMIS (Electronic patient record system)

Job description

Gateshead Health NHS Foundation Trust is seeking a part-time Community Administration Assistant to provide high-quality administrative support to clinical and multidisciplinary teams, ensuring services run efficiently and patients, families and healthcare professionals receive a professional and responsive service.

The role involves managing telephone enquiries, processing referrals, coordinating appointments and clinics, maintaining electronic records and supporting various administrative