Part-Time Community Admin Assistant – Patient Services

Gateshead Health; Gateshead; Hybrid; GBP 19,000 - 23,000; Part time

Job summary

Gateshead Health is seeking a Community Administration Assistant to join the Community Services team. This part-time role provides high-quality administrative support to clinical and multidisciplinary teams, ensuring patients, families and healthcare professionals receive a professional and responsive service.

The role covers 15 hours per week within the Bladder and Bowel Administrative Team (7.5 hours Monday, 7.5 hours Tuesday) and 9 hours per week with the Rapid Response Nursing Team

Qualifications

• Business Administration Qualification or Equivalent Experience.
• GCSE English Language (Good spelling, punctuation and grammar).
• Entry level IT qualification (GCSE, BTEC, OCR) or equivalent experience.

Responsibilities

• Answer telephone enquiries and direct to the appropriate staff.
• Process referrals and coordinate appointments and clinics.
• Maintain electronic records and databases/spreadsheets.
• Support meetings, rostering, and training records and other admin processes.
• Act as first point of contact for patients, families and healthcare professionals.

Skills

Customer Service

NHS experience

EMIS experience

Education

Business Admin Qualification

GCSE English

IT qualification

Tools

EMIS

Job description

Gateshead Health is seeking a Community Administration Assistant to join the Community Services team. This part-time role provides high-quality administrative support to clinical and multidisciplinary teams, ensuring patients, families and healthcare professionals receive a professional and responsive service.

The role covers 15 hours per week within the Bladder and Bowel Administrative Team (7.5 hours Monday, 7.5 hours Tuesday) and 9 hours per week with the Rapid Response Nursing Team